We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
Rodney was great! I went in knowing what I wanted to look at and what I thought would work for me. He wasn't pushy or aggressive. The whole experience from start to finish was good and I appreciate how smoothly it all went. I would definitely refer Rodney to anyone. Thank you for all of your help.
Rod made buying a car effortless for me as a customer. Everything was prepared in a quick and orderly fashion. I was in my new car within a couple hours verses all day like other dealers which was much appreciated. Really appreciate his do diligence in making me comfortable and feel like a priority through the whole process. Thank you ever so much!!!!!!
Friendly, professional service that started with Barry when I dropped the car off and continued with Kelli, the service consultant, who kept me updated on progress. This dealership really goes the extra mile to make the task of having your car serviced a pleasant one.
They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
I purchased a Truck from these folks last year and recommended them to my Wife, who ended up feeling the same way about this dealership as myself. Mike and his team are very professional, with NO pressure at all. We HIGHLY recommend these folks and will do business with them again in the future. We can't thank you all enough, going over and beyond with the Nissan.
This is our second Jeep from Poulin. Our salesman, John Riordan is a great guy to deal with. The service department is excellent to deal with and is a big reason we came back for our second Jeep from Poulin. I would highly recommend Poulin.
Rodney was a great sales person. He helped us get into a newer vehicle with low miles. He never hounded us about the sale. When we went in to buy Steve and Rodney worked great as a team and we were done in less than an hour. I love my new car! Thanks Merchants Auto
I have felt with mike for many of my car purchases over the years. He has always been straight forward and very helpful. Love that. That???s why I followed him to autoserve.
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