So I acquired about a car an when I called the company they were more than helpful with giving me directions an a number to another one of there lots to find the car I wanted, and apon arrival I was treated with good customer service an the dealers new a lot of the Carfax on the vehicles i asked about.
I have purchased three vehicles from this dealership, and i must say that I have always left extremely SATISFIED!!!! The Kelly and Kelly staff went above and beyond to make sure all my wants and needs were met! I have told all my friends and family to make sure to see them when searching for a vehicle. Yes, they do sell used cars but they make sure to make the vehicles are very clean and reliable! I love them so much and I will MOST DEFINITELY be back to purchase more vehicles from them!!!!!!
I've been doing business with Baker Chevrolet since they came to Reds Springs our family did business with previous owner. They have always treated there customers with respect. Regardless of what type of vehicle you desire if they don't have it they will get it. Recommend sales and service.
I am 300 miles north of this dealership...I spotted the Silverado I wanted on their website....about 20 minutes later the bottom line deal was done. Lindsey..Casey...James C..and Jeremiah were great and very knowing of their vehicles. Dave O. delivered it....this was actually a somewhat fun experience....I read about John Hiester in a few articles and watched some videos. He has delivered on his word !
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
This dealership is very welcoming and so enjoyable. the service was awesome!! Josh was the most helpful and amazing car salesman in the business! Thank you so much for my vehicle!
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