I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
Gave me first option to buy based off of when I contacted them, called me promptly to inform me when I could test drive car, extremely friendly staff all around., gave me enough information about the car without my feeling like I was being "sold"
Overall amazing experience from beginning to end - when I purchased my Honda Pilot!!
Highly recommend Ferrante & Son for the complete customer service experience!
Gilroy Chevrolet is the place to go for the Bolt. Daymond was fantastic he knew all the product improvement information and he was able to relate to me in a healthy and upfront matter. He also did a great job of explaining all the features which are innumerable on this car. In some ways the bolt sells itself but this experience was fantastic
Hello, my name is Victor I just purchased a used 2007 Charger SRT super bee from this dealer, and I had a wonderful experience!, the sales man John was very helpful he did not pressure or try to sell me other cars from the beginning he asked if I was interested in the SRT and as soon as I said yes he walked me trough the process, no pressure at all. Ben the accounting gentlemen was great he helped me secure my investment by helping me understand how OEM factory warranty works, to be honest I didn't believe in it and was by far not interested on it, his sincere advice helped me see that a 10 year old car can have some problems even thou it has very low mileage nothing is guaranteed on a previously owned car. Over all the dealer was very clean, all the staff was very friendly and the purchase was very fast no long waiting for paperwork to be done, it was very smooth this dealership truly shows that is a family owned business it made me feel at home and the car reflects that they only sale quality cars that are traded in. I am sure next time am on the market for another car I will check their inventory first.
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