Came in for some repairs to be done on my 2013 kia optima. Walked outside and looked around while i was waiting, and found a 2018 Kia Optima that i really wanted. KIRK and TRAVIS are amazing. They did everything we asked for and were super friendly. Great group of people. I got my 2018 Optima! Sure am going to miss my 2013 tho . CJ (Curtis) from service did an amazing job repairing my 2013, but I just had to have the new one. Again thank you KIRK and TRAVIS for all your time and hard work gettin us in the car i wanted. It was a pleasure getting to meet you guys!! Would highly recommend KIA OF WACO!
We could not have had a better experience! Loren Lookingbill and Cody Beaird are wonderful and went above and beyond to meet our needs and expectations! Absolutely the best car experience I have ever had!
I have NEVER had a more pleasant experience buying a vehicle than when I bought our Jeep Wrangler on 12/17/2015. Lets face it, most of the time this is not the case. This dealership, specifically Rolando, my salesperson, and Marco, the sales manager, stepped up and met my request on pricing and add-ons with no pushback. I would send my friends, family, and strangers to this location.
But the person who really turned the lemons into cold beer, was Leslie Cooper, the Finance Director. She could orcerstrata a class in customer service and professionalism. It was nothing short of spectacular! She was prepared, professional and informed from the moment I stepped into her office....and kinda funny!
I will never purchase another vehicle from any another location, ever.
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