Used Chrysler Pacifica for sale near Plainview, TN

We always have a great experience at Harper Jeep, Ram, Chrysler, Dodge in Alcoa, TN. We take all of our vehicles here for service and it is always top notch. Today was our Jeep Grand Cherokee. They keep you updated with texts and even a video by the Service Technician that shows exactly what is happening to your vehicle. You never have to worry about something being done that's not needed. Our service advisor was Efrain and he got us in quickly and was very helpful with future appointment information for our Dodge Challenger. Our service technician was Grady and he shared the video of himself taking good care of our Jeep. Highly recommend this dealership.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

good deal on a used car.salesman was polite and did a good job showing and telling about used car that I was looking at and road test went well

I talked to Dawson Day told him the truck I was wanting was at another Tim short dealership 3 hours from the house he got it to the middlesboro dealership very quickly worked with my schedule. Very helpful. I had a good experience. Loo Dawson up when your looking for a new vehicle

Very nice staff . Josh does a great job there. Good prices on trucks. I would buy there. I didnt buy there this time. I bought my neighbors 4x4. But when I buy my next one I will visit parkway first..keep up offering the good deals guys.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

They did their best to provide the best deal that worked for me. I felt valued as a customer and I am happy with my purchase.

Very courteous, helpful. Had a warranty issue & they gave me a loaner vehicle. All those I dealt with were very friendly. Will definitely go back for service needs

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

Went in to get my 2018 Chevy Tahoe serviced as it was having some issues. The repair ended up being more than we were anticipating and we had been needing a truck so my husband started looking. They showed us a 2016 GMC 3500 with very low miles. They made the process as seamless as possible and even helped to keep our kids entertained during the wait. This is our 3rd vehicle we have bought from them and we love using them! Hudson and Chris were both fantastic!