I give Lutesville Ford my highest recommendation possible. I've purchased many vehicles from private sellers as well as dealerships in the past; Their whole staff/facility/experience at this dealership is top notch. I live in Minneapolis, MN and flew down to the Cape Girardeau airport to look at the truck I had my eye on. (I ultimately purchased it from them) The dealership is located roughly 30 minutes away from the airport and they were more than willing to send a courtesy car to pick me up so I didn't have to take a cab. I'm a mechanic myself, and was very happy to see that this truck was not falsely advertised online, and actually exceeded my expectations upon inspection. (Which was a good thing considering I drove the truck 10.5 hours after buying it back to Minnesota with no issues whatsoever) The whole staff was friendly (not the "fake friendly" that some dealers show to make a sale). These people I truly felt were genuine and run a fantastic operation. Everyone from the courtesy car driver, to the salesman, to the gal in financing, and the folks at the front desk made me feel like a friend of theirs, and a customer that matters. Even though they're almost 11 hours away from me, if the need arises for another vehicle, I won't hesitate to make the extra effort to come see them again. I heard their dealership has been in business for over 80 years... They're obviously doing something right here. Thanks again for making the trip worthwhile -Mike Purchased the Blue 2004 Super Cab F150
EXCELLENT SERVICE! Purchased a used car for my daughter and salesman Jon Gary was extremely kind. He let me have a mechanic check out the car and also gave me a great deal with no haggling! Thanks Jon. You made a 2 hour journey worth my while! And the financial service was very helpful as well. I did not want a cosigner but due to my proportion of balance on current credit this was a difficult request, but they made it happen. THANK YOU! PLEASE BY ALL MEANS SEE THESE GUYS IF YOU ARE LOOKING FOR A CAR! I HIGHLY RECOMMEND THEM!
I was trying to find a particular trim Toyota 4Runner the online crew labeled it incorrectly BUT before I knew this was the case I had a great experience speaking with Don G, Lead Salesman Pre Owned. He called and helped me so much sending me photos of the vehicle immediately because it was newly listed with no photos taken yet. I was willing to make the long haul from Indianapolis sorry we couldn't make a deal after seeing the listing showed the wrong trim level but thank you for all the help!
Within the past year I have purchase two Jeeps there, and each time I purchase one I dealt with Mark McQ. Mark is a excellent salesman, very friendly, makes a person feel at home. I'm sure I will be back there sometime, providing Mark is still there, if not I will probably go purchase a vehicle where ever he might be selling cars. Mark is an asset to your company, I don't know what he is paid, but he would be worth more to keep him. The process in purchasing my two Jeeps went very well, everyone was a great help.
I came in looking for a decent car. I still owed on mine I had at the time. so, I wasn't sure if I could get a new car. The staff was amazing in trying to help me. We were looking at 2016 models and I wasn't approved but the sales rep. Joe bradshaw, wanted to help me get the car I wanted. He looked to see if I was able to get a 2017 because there were more rebates. He is by far the most caring sales person I have ever met. The car buying process isn't really ever fast but the chrysler team and him made it so much more enjoyable. I will be going here again for my next car. I would recommend this dealer everyday of the week. I can also say they're the best car dealer I have EVER been to hands down.
Very fast and friendly service. The salesman was able to explain to me everything I asked when I asks questions about the jeep he was able to answer. And I will bring my business back to Morlan for my next purchase
Found a really nice looking car on their site but the communication wasn't great trying to find out information about it. I wanted to find out about the details of buying a car that was rebuilt but never did hear back from them.
Service was Fantastic! and Super Fast..The 3 Men who assisted us was so very nice and Polite..Unfortunately the Female at the Middle Desk wasn't friendly and must have been having a Bad Day..She ignored our Presents and When she finally spoke she actually Yelled to us to asked Our Names,No Noise was in Area..Snotty.Almost walked out! But the Heroes came up and Saved the day..Kim was one of them..He is a Guy.
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