The professionalism, integrity and friendliness of Frank, Len and Brett can't be beat. Everything they do is in the customer's best interest. They truly cared that I was selecting the car that best fit my needs. I trust them completely and would recommend them to anyone looking for a used car. This is how a dealership should be run. A great experience.
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
As always, I took our ‘17 MKX into Fastlane at Champion Ford/Lincoln for regular service. The staff got me in and out in an expedient fashion and completed the service and delivered my freshly washed vehicle, while I enjoyed a cup of coffee and caught up with the morning paper. Thank You
Bill LANG BAY CITY MI I own Toyota Tacoma and there service has been out standing. Pat Rohde your sales person has been out standing; knowledgeable, helpful, and not pushy! We did not close the deal but was due to a problem at my end. I will be back and recommend your dealership and Pat to others and that does happen often!
Found car using Cars.com. They responded promply and we negociad price and made deposit over the phone. I flew from NC to OH to pick up car. Car was ready when I arrived and I drove can back to NC. No issues. Great buying experence.
Wow! I have and will recommend this place to everyone I can. This was the best experience I have ever had in a car dealership. Everyone was accommodating and friendly. Fast process with our 2 kids was a huge plus for us. Had a play room available car was already up front for a test drive and every single employee met us at the door to introduce themselves. All I can say is WOW!
We have been customers of the Honda Store for many years. Always received excellent sales and service. Paul McKay was our salesman this time and he did not disappoint. He made our purchase very easy to negotiate and was very knowledgeable about all of the purchase options. Our final price for the Pilot was below what we expected to pay. When our car was ready for pick up he explained all of the instrumentation and details of the vehicle and he made sure we understood everything.we were very impressed with Paul and extremely satisfied. We will continue to use the Honda Store as our #1 dealership and Paul as our #1 salesman. Also wanted to give Patrick in finance a 5 star review for helping us explain all of the finance and warranty options and working with us until we fully understood all of the paperwork.
I bought a Ford Escape today from the Bridgeport dealership. I hopefully got everyone???s name right, because I couldn???t thank them more. All of their cars look brand new at great prices. They did everything they could to help me.
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
We were immediately attended to and felt no pressure to immediately purchase. The salesperson, Alberto, is fantastic. Most professional and attentive. Took us through all the options and was not ???pushy???. We felt that he was working for us to get a great deal. Manager, Serg, is also a good asset to the team. They were very open to our wishes to make the deal happen.
First, I ended up not buying a car here but that was only because they didn't have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter "Chet" Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical "car salesman"; I'd have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if you're in the market for a used car - no plaid jacket and smoke and mirrors.
I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous and knowledgeable staff all around.
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