I went in to look to find a used Car and walked out with a new Rave 4. I was very impressed with Heather and her knowledge of the Cars and her no pressure sale ability. From the time I met her I felt really comfortable with her. And the finance people were great I had a great experience with them and would recommend them to anyone. I got a great deal and Love my new car.
Mark is ALWAYS a Great guy to work with. He is very knowledgeable and easy to work with. He calls me with updates or any new findings and when vehicle is completed. I would recommend him to everyone. Tamie
You have a great representative in Mark Grossman he continues to provide excellent service I also appreciate the fact that your staff idetifys potential problems and takes care of them so that they do not come up wage I or my family is out on the road. Thanks to al of your personal who provide great service especially Mark.
They fixed the oil drain plug. Its not stuck now and can finally have its lifetime oil change. Thank you Lithia of Fresno for screwing it up. And thank you Crater Ford for fixing their screw up and keeping us on the road.
I worked with Tim to finalize the purchase of my 1994 Land Cruiser. We communicated both by text and phone calls. He was very responsive, and addressed all my needs in a timely manner. As we were finalizing the deal, I even got text messages from John and Carrie (the owners). They wanted to let me know they appreciated my business and regretted being unable to meet me in person, as they were on vacation at the time. They did a complete service on my vehicle prior to purchase, and the Toyota dealer confirmed that all work had been done properly and showed good attention to detail (I think TLC was their actual phrase). I’ve dealt with unscrupulous used car salesmen in the past; there wasn’t a whiff of that in any of my dealings with K & B.
It was a positive experience and I would buy from them again.
Great service and selection at Southern Oregon Subaru. Ben helped me get started before I made the trip from the coast; Bob finished the deal with prompt and kind service. They were both easy to talk with and seemed very knowledgable about subarus. They went out of their way to find me the right car and loan. Valerie made the loan signing proccess easy with her prompt service. I would highly recommend getting your subaru through them.
by Andrea Reeder and Tim Pflug from Central Point, Oregon
December 3, 2018
Overall very satisfied. The only comment would be regarding the time from purchase to actually driving off in car. Hours went by mostly because of the cars appearance (water spots, what looked like flaws in clear coat) Too long but when finished, very satisfied.
Bruce went way beyond his job to make my car buying a possibility. Buying a car out of state is not an easy matter. Bruce made it happen.
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