Service Attendant was very helpful and courteous. I have bought cars from Wagner and had cars serviced and repaired at Wagner Cadillac for several years and I have always been satisfied with this dealership.
Dwayne Klien has been my sales representative for better than 10 years and us in if the most outstanding gentlemen I have yet to meet! He is efficient, honest, exceptional in his customer service approach. He is more like a friend than a sales rep. I drive 200 miles just to trade at Wagner with Dwayne Klein! If you are looking for a Cadillac, I highly recommend him!
Shawn and Jose made this an awesome experience for my husband and I buying our first Mazda. I bought a certified used CX-5, with all the bells and whistles, and I'm really loving it. I traded in my dodge r/t, challenger, and I feel like the CX-5 was probably the best SUV, I could have replaced it with. Everyone was very friendly, and they tried hard to get us the best deal. I look forward to working with them again in the future. My only complaint is that I was a little taken back by them not going down from the asking price one bit, but they did offer to give me a little more for my trade-in, not as much as I was hoping, but everything worked out in the end. Overall I defiantly recommend!
What a great experience I had, they treated me so well. They didn???t try to make me buy something I didn???t want, they also respected my budget and what I wanted to spend. I will definitely be doing business with them from now on.
Been going here for years and they have always taken good care of us. They beat the price of most places we checked and always take great care of our vehicles. My husbands car is approaching 250,000 miles and it still runs like a dream.
First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships, only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.
Carl Shine made financing my Fiat 500X quick and easy. He was patient with me and helped me through the process, even sending me texts when I had questions. Even though I had no credit, Carl worked with me to give me the best deal on a car I fell in love with.
clean facility and curteous service from the staff
by Ellen Morris from Linden, Texas
December 4, 2015
I have done business with Longhorn Ford for many years when I was married. I hade really appreciated the concern and care given by all the sales personnel, especially Jesse Ladd. He has been really good to me and the cars he has put me in have worked out well.
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