My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Keely Johnson was who helped me. I am an out of state buyer and she was absolutely caring and friendly throughout the whole process. When the car I was going to purchase became unavailable, she went out of her way to find a similar model. I was stunned because she didn???t try to just sale me something else that I didn???t want like most car salesmen/women would. Nonetheless, the whole experience was great and she made sure the car was clean ready and most of the paperwork was already done by the time that I got there. I also want to add that I got a great deal for a car with very low mileage and runs absolutely great!
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
Awesome experience with Hayes Chrysler in Lawrenceville
by teal, elizabeth from DealerRater.com
November 24, 2018
Both the sales man (Paul Sangeudolce) and the finance person (Magdalena Babiarz) were very tentative & helped our mother who is 74 years old get herself a new car. They both spend time with her and explained everything instead of just getting her to buy a car then get her out the door. I would recommend this dealership to everyone!
Paul S. did an amazing job helping get the car I wanted. He made it easy and simple. I really cannot put it into words. Magdalena and Ernest were an also huge help in the process. I cannot thank you guys enough!
After a week of searching, I met an honest and no haggle sales staff at Hayes in my salesman Paul Sanguedolce and Finance manager Magdalena Babiarz. From first contact via internet through the finalizing of the paperwork i never felt pressured or uneasy. the atmosphere was laid back and friendly. The dearlership staff is friendly and facilities are clean. I searched for a week after totaling my 2017 Ram 1500. I searched high and low and this was a great decision. Thank Paul, Mag and Hayes staff. Well done! Joe P.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
It was a clean and nice dealership. However, the car I was looking at was too highly priced and even though I showed them other cars from other dealers with way lower prices, they wouldn’t negotiate. It was a waste of my time.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
Riaz Ali was the technician that worked on my car. He was very knowledgeable about my car and he showed me other services that my car needed without no pressure to buy. I loved that he was honest and even offered coupons towards the extra services need. He definitely stands above excellence. I only want him to work on my car! This dealership has a real jewel and his name is Riaz Ali!! Thank you for the experience and the excellent customer service. I will definitely be back!!!!!
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
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