Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
We just purchased our 3rd truck from Billy Ray Taylor Auto Sales. Our salesman K.C Pickett was more than great, he was not only professional but also personable finding what we wanted and needed for our son that fit our sons budget. K.C comes highly recommended! From the moment we stepped on the lot til we signed papers was a comfortable and wonderful experience. Thank you K.C.
Was helped by Mark Shaw, told him upfront don't waste my time and I wont waste yours. He didn't, traded in a truck and was out the door in about two hours total, pretty fast for a busy Saturday. The longest part was waiting on the bank to approve. Would recommend him to anyone looking to buy a used car or truck, he was very helpful.
Bubba Stockton was courteous, friendly and very helpful in getting me acquainted with this vehicle. I had met him in the past, but had never gotten acquainted with him. His knowledge and helpfulness were evident, as well as his concern for customer satisfaction.
I have been a long time customer back to the days of Jack Yarber. Picked up screw in tire on my Mercury suv and slowly losing air. Since I purchase these tires here, (Arrival time 7:50), I thought I would get in and out before further damage to the tire in question. Service "advisor?" said he had several oil changes and others ahead of me and could'nt get to it for about 3 hours. So much for customer service. Loyalty here is a one way street.
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 4, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
Very positive experience with the agency. I was a return customer having had my previous vehicle bought and serviced there.
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