Superb Customer Experience!!!
November 6, 2018
Toyota of Wausau is fantastic to deal with!
Eric Seehafer, Sales Consultant gave Mary and I the best deal in the region.
We reside 165 miles away, but without a doubt it was well worth the drive.
Just based on mutual honesty, I provided Craigslist images of my trade that resulted in a 10-20% better trade-in price than other dealerships.
The price on our new 2017 Rav4 Limited met or beat other dealers. Their website and auto ads are easy to navigate, with complete listings.
This is a very busy dealership that excels in customer service. Having spent a career in customer service, I really appreciate being treated so well. It is apparent that their Management team provides great training, and hires the right personnel.
Eric was very patient, setting up and showing us all the features of our new car. He was swamped with other deals(which is a good sign), that he had to stay late Friday night, communicated with me, and came to work early on Saturday to ensure our Rav4 was ready by our 12PM arrival.
When it comes time to trade our other car a 2013 Venza, I will contact Eric to make a deal.
I encourage anyone looking for a vehicle to give them a try, you will be glad you did.
The Toyota quality products and quality dealership are hard to beat! One look at Consumer Reports ratings, and you`ll be convinced and satisfied with Toyota products.