Mike Wiebelhaus helped me when I turned in my lease and helped me get into
another lease and the vehicle I wanted and the payments. What I like about Mike
and Dorian Ford everyone has the supreme talent of listening and understanding
what the customer wants. They are very courteous, professional and go out of their
way to make sure you are 100% satisfied, weather you’re a first time customer or a long
time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet
you and make sure the service is 100% and will help you them self’s. I have checked
out other dealerships and I go back to Dorian Ford because other dealers cannot compete.
Team Dorian keeps up the awesome job. You are my dealer for life.
2008 was a bad year for the Dodge Grand Caravan
by Tony E. from Monticello, IN
November 23, 2018
We have spent almost $4500 in less than a year on our van. The heating and cooling system went out twice. We had to repair bushings that should not have failed so quick. The interior and the options are excellent. The video entertainment system rocks! Yes, we bought the van used but it only had 72,000 miles on it. It was bought locally and we are the second owners. You know buying a house is the biggest investment a person makes. Buying a car is second. Why do the big 3 automakers get away with fading paint, rusted doors, and vans like ours that breakdown at the drop of a hat!!! I’ll never buy from the big 3 again. The KIA Sorento is my next vehicle. I put 200,000 miles on our old Sorento without going to the shop once. 2008 was the first year for the Dodge Grand Caravan. STAY AWAY!!! Pick another year but not the 2008!! Also, you can’t check the transmission fluid. The dealer has to check it and it costs around $75!!
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing.
Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
Ended up not buying the car, but only because my son didn't like the color.
Pleased with seller that let us go test drive on highway and offered us to have car inspected at our mechanic.
I will be coming back here in the future for sure.
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
Finished buying my second car from Victory, and both times have been painless, fast, and the staff work hard to ensure you get the ride you need or want. Knowledgeable, great customer service, great selection. If you need a great used vehicle, look into this business!
Stow and Go Seats Makes It So Versatile!
by JWIndy from Indianapolis, IN
November 24, 2018
This mini-van is roomy and comfortable for short or long trips! It has been extremely reliable. No issues, just typical maintenance items. The stow-n-go seats allow you to haul really large things, just like a truck. Very handy!
Victory motors in chesterfield has been a great place to work with for the second time. Great place, great low mileage cars, great prices. Love it here.
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
Everything went as expected ok I cannot add much more Doug got me the Chevy Equinox I wanted in an efficient manner I am glad he took the time to show me around the information screen
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
Very nice van
by Rpm0427 from Farmington
December 14, 2018
Great sound system. Easy to load kids in and out. Love the ability to easily stow all of the seats. Overall it's a very good van.
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
Newer work vehicle
by letemgo from Coopersburg Pa.
November 15, 2018
It is almost to nice for me.Looks really clean.The last two caravans that I owned got 280K & 260K Hoping this one will be as good.
Robert Heppler has help me with getting a new truck for 6 -8 years real good at what he does dealership is very nice and clean people are nice and friendly When looking for new or used will keep going back to see Robert THANKS AGAIN
Best one yet
by Big Dave from West St Paul, Manitoba Canada
August 21, 2018
I've had seven Caravans and I've enjoyed this one the most. I got this one loaded with everything and the only complaint I've had since day one is that the new version of Uconnect and it's voice recognition capabilities compared to the older ones is not as good.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have owned 5 since 1999 need I say anymore
by pat5caravans from richton park illinois
November 28, 2018
It's big. It's safe. It's extremely reliable. Unbelievable value. Ask anyone that owns one. Your wife will love it. Don't spend 10K more for an SUV. Save the money.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
Most affordable with bells and whistles we'v owned
by Loving my Dodge from Findlay, OH
December 20, 2018
This van meets our needs for comfort, roominess, ease of drivability and overall style. We love that it has all the gadgets at an affordable price
They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said ???it???s not my car??? in a somewhat sarcastic manner when we declined additional coverage. Didn???t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it!
by Everfloat from Salem, VA
December 18, 2018
We bought this van as a replacement for another make and model that gave up the ghost. We haven't had it long, hence the 4 on reliability, but so far it runs well and my wife loves it.
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
Love my minivan
by Ladyfreightliner from Dodge Center, MN
December 17, 2018
I never used to like minivans but now that I own one I don't know how I lived without it. Plenty of leg room, comfy seats, seats 7 so we can take the grandkids in one vehicle. It has the stow n go seats so I can still haul things. Absolutely loving it!!
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
practical fun to drive and economical to run
by Philippe from Atlanta, GA
December 11, 2018
I use the stow and go feature a lot more than I thought I would. I average about 22 mpg with a mix of on and off highway driving
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