Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
I had been searching for the car that I wanted within my budget for a while and other dealerships just couldn't meet my needs and often tried to push me in a direction I didn't want to go.
Then I found the listing for (now my current car) a Jeep Renegade in my budget on Cars.com with lots of information/pictures and descriptions. However, it didn't have luggage rack rails...So I used the Cars.com feature to ask a question on wether they could be added. Within a day of asking my question I got an email and a text from the seller (Brian) at Extreme. Awesome customer service and very personable. He cleared up my question and scheduled an appointment to see the car.
I got to the dealership early and they already had the car pulled up, handed my mother and I the keys and said "take it for a spin - go get lunch if you want to". It was wonderful being able to test drive a vehicle without the pressure of the salesman there.
Beyond that, the salesman, Brian, was absolutely awesome! He made sure all of our questions were answered and even the owner of the dealership came in to help us when we had questions about the Carfax - took the time to dig up photos of the car when it was purchased at auction.
Next thing I know I was driving my perfect car away with a full tank of gas within the budget I had set. It was also wonderful the ease it was to finance my car through a credit union and not a dealership - Extreme worked seamlessly with it and never pushed me away from the decision to use a credit union Great car buying experience.
I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!
I am a recent widow and have never purchased a car by myself before. My salesman, Andrew, was outstanding and went out of his way to help me through the buying process. I live a very long distance away (1.5 hours one way), and the dealership even sent two drivers to come to my home and pick up the two cars I was trading in. The only reason for 4 stars in the buying process category was because the gas tank was totally empty when I left. Other than that oversight, I am very happy with Pinckney Chrysler Dodge.
What an unexpected pleasure it was to renew my acquaintance with Eric Benson , a former neighbor and good friend of our family - his willingness to assist me in answering my multitude of questions about the various Chrysler product offerings was very much appreciated , and I'll be sure to refer both him & Lafontaine Chrysler to my friends and family in the Lansing area !
I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
I would like to thank DJ and Andy for all their help, most of all I would like to thank Jason he was extremely helpful a great guy and a super salesman. I will always be a life time customer. Thank you so much.
I purchased a Dodge Charger from this dealship and they were great with answering questions and being on top of everything. I'd recommend getting a car from the Cole Chrysler dealship anytime! John Michael was the best!
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