Used Dodge Journey for Sale in Farmington, MI

This is the third car in a row that I got from this dealership. James, the sales manager, was extremely helpful in each and every transaction. He is very kind and open. Don, the sales representative, was just great. He is very respectful, worked so hard to get me the best deal, always follows up with me, and made sure that I was completely satisfied. I have been leasing cars since i started in my industry in 1982, and I have never gotten the same manufacturer of a vehicle twice in a row, let alone gone to the same dealership twice in a row. So since this is my third straight time here, I think that says a ton about James and Don. I strongly recommend both of them. You will be so happy to work with them!!!!!!

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Everyone involved was friendly, polite, attentive, responsive, and expressed sincere gratitude for my business. Could not be happier than with George Matick.

Love this car fits the family with room to spare the third row seats are great. Has good power and is comfortable to drive on long trips. Has real good gas mileage I get over 20 mpg.

Fred, Thank you so much for all of your help in finding the perfect vehicle. I LOVE my new Jeep! I think my favorite amenity is the heat - my '02 Liberty has had a partially plugged heater core for the last three or four years. It generated just enough heat to keep the windows defrosted but not enough to be warm. Imagine my joy at being able to drive my new Jeep without wearing my thick winter mittens! Of course, everything else about the new Jeep is wonderful too. :-) Tony and I both very much appreciated the way you were the antithesis of other used car dealers we have dealt with - you were helpful without being pushy, you actually knew something (quite a bit actually) about the cars on your lot and you trusted us to test drive a vehicle without needing to ride in the backseat. We were both pleased that you had the right Jeep for us - it would have been a shame if one of the slimy dealers had had my dream Jeep! :-) If you have a manager that we could tell how much we appreciated your help, it would be our pleasure to do so. Of course you may be the head honcho - if so, please pat yourself on the back for us. Our experience could not possibly have been any better. If we hear of anyone looking for a used vehicle, we will gladly send them your way. Beth

We bought this car at 23,000 miles and still have it and it’s at 170,000 but the past year we have had lots of wiring issues, the locks don’t work anymore the tire sensors are off, the radio goes black every once in while. That’s what the codes are anyways for the check engine. And we had transmission problems thats was covered by dodge. So sadly to say we will never get a Journey every again. Prolly not even dodge.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

Came in for a recall update, an oil change and a non-functioning Cruise Control/Adaptive Speed Control issue for my 2012 Grand Cherokee Overland Summit that I purchased used w/addition purchased warranty, from Shuman in late Spring this year. During the oil change, a fluid leak was discovered in the steering rack. The CC/ASC module was found to be faulty as well. The rack and the module repairs were $4000.00. Upon inspection by warranty specialists, the rack and module were replaced free of charge. Thank you Jesus! Eric Ekland, the Shuman Technician who made all repairs, spoke with me per my request at the conclusion of the job and thoroughly went over all the work that he had performed. I have worked in the Automotive field since a young teenager (now 59). I currently work in Automotive R&D but worked previously for many years as a mechanic. One of the hardest things for me to do is to turn my vehicle over to another set of hands to address issue that I could usually take care of myself. I am a technical perfectionist and a bit of a dealership skeptic The Rack replacement is a big job requiring substantial disassembly to the front suspension and drive-train cradle to facilitate access. There is a lot of things that need to back together correctly for a successful repair outcome. After Speaking with Erik, I am confident that he possesses all the necessary talents and customer service attributes for providing me with peace of mind that my vehicle was repaired correctly. I requested to Erik that he be the only technician to work on my vehicle for any future repairs at Shuman. The best thing about Shuman Dodge Jeep Ram for me is the emphasis they place on relationship building. From Mr. Shuman, Mr. Zeigler, the Service Staff all the way to the lady who answers the phone, they all have been wonderful and helpful; this is why I come back. Lastly: A few words about a young man named Hunter. Hunter is a teenage Apprentice Technician and Porter/Shuttle Driver at Shuman. Hunter reminds me much of my youthful self years ago when I wore the moniker of "Gearhead" proudly. While being shuttled by Hunter we talked at length about cars, growing up young today, original Hemi Cuda's vs. Hellcats, to name just a few. Hunter embodies having the greatest internal gifts (sorely missing in todays youth) needed to carry him into an automotive career (or any career for that matter); interest, initiative, excitement and enthusiasm. Somebody get that boy a Mentor and train him well! Thank you Shuman Matthew Lindauer

This car is great! Nice power and easy to control. Had to get used to the size since I only drove sedans. Just wish it had Bluetooth, but still love how it has a USB 3.0 for music with my iPhone.

Schedules service time to bring in my Pacifica for recalls. Scheduled time was 10:30 am Brought my vehicle in at the scheduled time. Was told it would take approx. 1-1/2 hours. Was pleasantly surprised that it only took 40 min. 👍 All service personnel were very courteous Also purchased an extended warranty

This car meets my family needs and mine. The sales people are great and highly recommended. It’s the best ride I had so far and very comfortable

I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

My first car purchasing experience was with Heather, in 2015 Heather was a very nice salesperson and she is so kind to talk with. The car she help me get into was my first leasing and I really did like it, so much that I came back to Heather a few days ago and she help me with another 2018, lease again. It is a pleaaure working with Heather. Heather keep up the good work!

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

Fixing the 2nd recall took over 2 hours. I did not have to sit at the dealership and wait. Galeana's provided me with transportation to my home, and when my Dodge Journey was ready they picked me up and drove me to the dealership. I sure appreciate the courtesy. Rosa G. Van Buren 44392 Constellation Dr. Sterling Heights, MI 48324 Tel. . 586 799 7417

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

Quick oil change and able to discuss bringing other family car in for a recall (it was taken car if the next day - also in a timely manner)

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

We are longtime Subaru owners (we're on # 6 & 7) and have been getting our service at Dunning for years. It only gets better. This trip, I took our Outback (95,000+ miles) in for an express oil change, and the inspection revealed dangerously low front break pads. Jen worked me in immediately to keep me safe and make sure I didn't ruin the roters. Really appreciated it. By the way, the new waiting area for customers is beautiful--hot coffee, lots of treats, and great work space.

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

I highly recommend Dunning Subaru and sales agent Patrick Murdock. I purchased a 2017 Outback from Patrick back in August of 2016. Patrick was very knowledgeable and very patient with all of my questions. I never felt pressured in any way. To the contrary, I felt well cared for and thoroughly enjoyed my buying experience. I love my Outback and am thrilled to be a Subaru owner. The entire Dunning team was professional, helpful and fantastic to work with. The sales manager was very nice and made sure to let me know that I could contact him at any time before and after the purchase if I needed anything. In addition, the service/repair crew is fabulous. I've had the car in to pump up a few tires and for my 6-month servicing and not only was the service staff quick, helpful, and happy to answer my questions, they even washed the exterior of my car without me even asking. What wonderful service! On my last service visit, I worked with Austin who was very professional and delightful.

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

I brought my 2008 Impala in for its annual winter worthy check and tune up. Once again I was pleased with the attention paid and the suggestions made that I found mutually agreeable. Once again, a good experience and I continue to have confidence in this dealership.

Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.

I am a recent widow and have never purchased a car by myself before. My salesman, Andrew, was outstanding and went out of his way to help me through the buying process. I live a very long distance away (1.5 hours one way), and the dealership even sent two drivers to come to my home and pick up the two cars I was trading in. The only reason for 4 stars in the buying process category was because the gas tank was totally empty when I left. Other than that oversight, I am very happy with Pinckney Chrysler Dodge.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

Serra, you rock! My salesman and others were so polite and helpful. Jeff Prall knocked himself out to get me the best lease and make sure I was comfortable and happy. I have leased and purchased a lot of vehicles in my life, and I have never been treated so well as I have at Serra. This was my second lease from Serra, and I will definitely return for a third.

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

Was honestly just going to look at an SUV to see if I even liked Jeep and ended up walking out leasing one. Our sales rep was Andrew and between him and Jamie, I had the best experience ever! Looking forward to my next lease/purchase!

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

Even though I did not have an appointment, they took me right in. Since the dealership had changed hands since my last oil change, didn't know what to expect. They were respectful, and listened to my concerns. Thank you.

Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗