Exactly how you want your used car buying experience to be.
by Nukia from DealerRater.com
November 28, 2018
Bryan was friendly, not pushy, knowledgeable and easy to work with. It was probably the only used car lot I ever left wishing I could have stayed longer. I bought a car hassle free in no time. I strongly recommend you buy from Bigler Motors.
Came in about 2months ago to purchase a car . Ty was very nice , & definitely knew what he was talking about . This was my first time purchasing a car & I was nervous about being over charged. Terrance great salesman found what I wanted and Ty made sure my payments were not breaking the bank with my monthly payment. Seriously the best in Lincoln no doubt !!
Hector did a fantastic job being my salesperson. He communicated with me efficiently and effectively via email and phone since I had to search for a vehicle out of state. His consistency to answer any questions that I had without being a pushy salesperson made the entire process much easier!! From the first initial contact, to the finance process, and sending the paperwork overnight, my first-time car buying experience conducted online has been so easy and great!!! Thank you Hector for doing a phenomenal job in getting me in my Truck!!!!
I totally would recommend Baxter for any car shopping experience. They were the only place that was able to get me in and approved for exactly what I needed and wanted. Mario Overstreet worked wonders with his finance team. Thanx guys!
I was ready to sign and walk away with a 2018 Mazda3 when we decided to check to see if my car seats would fit and when they didn't they tried to find a vehicle that did that was still within my parameters. Unfortunately, nothing worked for my wants/needs and I was able to walk away without pressure. Tobin Wolfe was so great to work with!! Highly recommend him for any car buying needs!
I took my vehicle in after having it diagnosed elsewhere. I could tell that the service guy wasn't happy that they wouldn't be doing a diagnosis. I told them what I wanted (oxygen sensor replaced and new key fob w/emergency key). This was at 7 a.m. I hadn't heard a word at 1:00 p.m. so I sent a text to the service guy. No response. I called at 3:30 - was given the excuse of "computers down" and "tech working on my car had an emergency". Give me 30 minutes he said. An hour later, I called AGAIN. I was told the tech "just got done" and he would call me back in 10 minutes with my total. When he called back, I was told the tech had trouble getting the oxygen sensor off and they were swamped. He apologized over and over, and gave me a small break on the bill, so I sort of let it go. When I picked up my vehicle, I got an "all points inspection" report which basically said that every single fluid in my vehicle was dirt/contaminated and/or burnt. I just had the oil changed a month ago (by my brother-in-law) and a NEW transmission put in 2 months ago. I went back to the transmission place the next day for them to check the tranny fluid. They showed it to me - not dirty, not burnt. I don't trust Baxter any longer and I will NOT be returning as a customer. The service guy was super nice and all, but I will NOT be lied to just because I am a woman. I don't believe any of my fluids are bad. I have my own opinions as to why I was told that. The facility is nice, they did do the work I requested but nothing that they "recommended". I'm sure they didn't like that at all. My advice is beware - if you go in wanting a specific thing done that Baxter didn't recommend, you may not have a good experience.
Jesse was a great guy to work with!! I would highly recommend him to anyone and I give him a 5 star rating. We just were not able to come to an agreement on price of a pickup that needed a bunch work done to it right away to make it a safe vehicle. Between the backup camera not working, rear main seal leaking and weather cracked tires, they weren't willing to budge on price or offer to fix the vehicle to make sure the customer would be safe as soon as the pickup left the lot. Jesse provided an amazing experience and did all he could do for me. I wanted to drive away happy knowing I just purchased a safe and reliable vehicle for my family, but I wasn't going to able to do that as they were not willing to do the work to the pickup to make it safe and reliable. I wish the people above him were more willing to work with a customer and cared more about the customer's safety than the money in their pocket.
Outstanding experience!!! Matt Kucera is the reason we bought 3 vehicles from Sid Dillon. He is honest and does not apply pressure to the customers. He works hard to get multiple vehicles on the lot for us to look at.
Even though they were unable to help me, these guys stayed professional from the moment I walked in, until the moment I stepped out. Marv was great! As a younger guy, first time buying from a lot, they treated me with respect. I will look forward to doing business in the future!
I bought a Hond accord 1999, purpule car from sid dillion, 8 days later, the transmission, broke down, sid dillion tow truck pick it up, I didn't have to pay for a tow truck and sid dillion, haad cerficated transmission, rebuild my transmission, at no cost to me, sid dillion payed for it all
Our trading experience could not have been more wonderful. Absolutely no pressure or tactics just a laid back honest approach . I recommend talking with Ty Willcoxn in the sales department when you stop in you will be glad you did thanks again Ty we are loving the new vehicle!!!!
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