Dodge Journey for Sale in New Castle, DE

I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.

This is what the car buying experience of the 21st Century should be like. Gina contacted me immediately, took some of my information over the phone and I was there at 9:00am the next morning. The experience was easy, low pressure, and enjoyable!

Brett was very friendly, knowledgeable and helpful. A true professional.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

Aaron wasn't just another salesperson he genuinely cared and that's why I came back to Scott Honda! Go to Scott Honda for your next car! Everyone was so kind and the dealership was so clean! That's important to me!

Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE

I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.

Great experience with Chad and Neal. They make it so easy and always have a great product to sell. I am very happy and will be back again soon for another vehicle! Thanks guys!

I did my homework related to getting an Out The Door (OTD) price for either of two models (Rogue SV and SL; both with FWD) including valid discounts, rebates, trade-in, & available FWD vehicles. My exchanges were with the Internet team. Numerous emails and texts were done to get the best pricing to minimize the usual in-dealer lengthy time with back and forth. I was sent prices from 4 Nissan dealers. Woodbury had the lowest price on a Rogue SL My daughter has a 2011 Rogue SL. I earlier went there to test drive a Rogue Sport while considering a slightly smaller SUV. A turnoff was their overly expensive dealer add-on (pin stripes, molding, full tank of gas, details, and pre-delivery inspection). No interest in this add-on and this was made known several times. I received a text about noon on August 31 saying 23 Nissans had to go that day to meet their August quota. Text exchanges identified that the available FWD SL had additional Nissan installed options and that things would be done for a quick visit. Though saying I would get an OTD price, none came before my visit. I went there with all my needed items (title, second key, booklets, etc.) Visit started out without meeting any internet team rep, probably no previous info sharing. The assigned salesman showed us both SV and SL FWD Rogues while my car sat unmoved. Both cars had the dealer add-on. When asked about my trade, they first offered $2,800 and then $1,000 below our discussed amount. Apparently, the appraisal was done in a minute(s). Unfortunately my visit did not result in a sale because 1) it had their dealer installed expensive package that I didn't want; 2) Trade-in offer started with the usual low-ball offer and some back and forth; 3) salesman said the trade was lower because my trade-in was FWD (known prior to my visit); and 4) probably they were close to their quota and not as interested in making a deal as their text cited. I left after about an hour of wasting my (and their) time. Later, I asked the Internet Sales Manager for specifics for my low-ball trade-in. He didn???t know why and he didn???t do the appraisal; he said the Used Car Manager would call me on September 5 which did not happen. Good things from the visit - seeing the inside and outside features of a Rogue and knowing what to zero in on with future searches. I am not likely to be a ???repeat buyer??? at Woodbury after not making a first deal. Car buying has not changed much over the years despite lengthy pre-visit homework.

Our experience began with Chelsee in the Internet department who listened to our needs and gave us a price that was very competitive with other offers we received. We then came into the dealership and were greeted by our assigned salesman, Mohammed who provided excellent service and a signed contract exactly in accordance with what we had been offered. We look forward to a long and pleasurable relationship with the folks at Sloan and are appreciative of the fair honest service we have received to date.

I went to Matt Blatt looking to buy a used Mustang. My salesman, Marc, was knowledge and easy to work with. It didn’t feel like an ordinary car dealership. Very family feel to them and very honest. They fully disclosed everything and the transaction was very quick. I would highly recommend them and would buy from them again in the future. If you go there definitely ask for Marc.

Was a great experience... I felt comfortable and the process didn’t take long! I would recommend this dealership... The service was excellent and I would recommend this dealership

The best experience. There is never any pressure by salesmens. They let you test drive the car on your own and they let you take your time. They are very kind and work with you through all the steps. Otis was awesome since day one! I called ahead of time and talked to him and he was able to pull my application online and get it all set for me before I even came in. Jesse was just as great worked with me and my monthly budget! The best experience I had! After going from dealership to dealership I finally found something that I loved inside and out. Would definitely come back and buy another car with them! If you go in ask for Otis!!!! He was honestly the best never pressured me to buy the car at all. And I appreciate it that. No other car dealership would treat you like they did! Thanks again Otis and Jesse!!!!

Very good dealership. I've purchased two vehicles from them (summer 2018) and have been very pleased both times. Check their inventory often, as you'll find there's always a good deal ($$) on a really nice vehicle.