My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
Brian Perry made our Jeep purchase easy and enjoyable. He is knowledgeable, helpful and straightforward. I would highly recommend him. The dealership did a nice job supporting him and providing a clean welcoming environment.
My husband and I came to Heritage VW to look at a used VW Golf. Spencer was our sales rep. He was friendly, knowledgeable, and got us in the car and out the door in no time. This was a little more than two years ago and I'm sorry I waited so long to review our experience. The car itself was in beautiful condition. I highly recommend checking out Heritage VW for your next car and make sure you ask for Spencer!
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Excellent customer service, attention to customer goals, and fast and efficient process of purchase! Smooth and enjoyable experience overall. This is second vehicle purchased from Subaru Annapolis and both experiences were excellent.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
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