I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
I had a specific vehicle in mind and did not find the one for me but had a very good experience. We actually had issues with the vehicle we drove in and they looked at it for us while we were there as their garage was open today. They were very friendly, helpful and all around good to us!
Worked with David Bowditch, excellent, very knowledgeable & easy to work with, highly recommend him. David worked well and explained everything to me. I would recommend him & this dealership to anyone.
The salesman I worked with was Kyle. I came in with a complicated situation and he worked many hours making sure I was able to get into a vehicle when most salesmen would probably give up. He was so polite and very determined to help me understand every aspect of what was going on and took the time to explain every detail to me. I have never had a better experience with a salesman than I had with Kyle. I would be very honored to come back and purchase a second vehicle from this dealership solely based on the dedication Kyle put into helping me! This was my very first time financing a vehicle and although it was stressful, having Kyle dedicate so much time and energy into helping my husband and I get the perfect vehicle for us made it so much more worth it! I will definitely be recommending this dealership to everyone I know wanting a new vehicle because it truly has been an awesome experience working with this dealership! Outstanding service and an awesome salesman all around!
This dealership had the exact model I was looking for. Made the long 78 mile drive to their facility. Worth every minute of the drive. Madilynn was an excellent salesperson. The buying process was a bit drawn out with lots of back and forth about the selling price of the Jetta and the trade value of my vehicle. Eventually, we reached a deal that worked for both of us. Overall, I was pleased with my experience. I would recommend this dealership to a friend.
We had jimmy for our salesmen, he was most professional and honest dealer we ever had. He let us express our concerns and steered us in the right direction without pressure that we have seen from other dealers. He worked hard for us and we drove out with a ram right off the floor!
Andy was very helpful. He communicated well with me while I was out of town. This made the buying experience painless. When I finally came in to test drive the truck and have it checked out a minor problem was found. Andy and his staff quickly found the parts locally and made the repair so I could still pick it up the same day. Friendly folks that I would buy from again.
Tim Honaker was a pleasure to work with. Came in to buy a used car for my daughter and ended up with that and a brand new ZO6 Corvette. It was only possible due to Tim and Terry's work to set up a great deal and financing that fit my needs. RJ was also very helpful with all his Corvette knowledge as I took delivery of it. Both my daughter and I are very happy with our vehicles and the service we received.
Jim was fantastic got me into a 2012 chevy and I've never been happier! Went in with the intentions on buying a bigger SUV for my growing family and left with a smile on my face! I recommend Rouen to anyone looking! Also Jason in finance will get you approved and with the monthly payments you wanted! Thanks again guys for my new mom car!
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