My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous owners complained of how the recall work was botched by various Dodge dealers.
This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed.
This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back.
Highly recommended.
2010 Dodge Ram 2500 SLT Review
I bought it for the engine....
by BoatingFam1 from Nipomo, CA
May 6, 2019
3
It tows great. Granted, I have already replaced all of the suspension, brakes, driveshafts, ujoints, brake lines, etc and it has about 50k miles.
I use it to tow a 10k camping trailer and a 8k boat. Both of which it towes without an issue.
The rust on the truck is unbelievable... I love the engine. Unfortunately it was attached to a Dodge. I would really like to meet the Dodge Engineer that spec'd out the torx bolts that hold the front driveshaft in place.....
Other than the time spent waiting, over 2 hours, I was happy with the service. I don't understand why appointments are not available for servicing vehicles!
2010 Dodge Ram 2500 SLT Review
Really dependable truck
by Kyle from Carlyle il
March 27, 2019
4
Very dependable truck and plenty of power to haul anything you can put behind it. Far better fuel mileage than a gas 3/4 ton truck
Travis is an excellent service advisor he kept me updated on everything that was being done and my truck was completed early.
2011 Dodge Ram 2500 SLT Review
Best truck ever
by Diesel girl from GRAY
February 3, 2019
5
I'm so excited today because I was able to use my 4 wheel drive to pull my brother dodge 2500 plus camper hooked up to his truck out from being stuck in moist yard.. my truck is my baby it's a xxxx good truck..my truck is a 2014 but it wouldn't let me put it up there..
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