I was passing through Ontario in my new Outback when I had many warning lights flashing, gear shifting problems, etc. Ron in the service department was great. He took my car in right away (next appointment was 3 days away), ordered the needed parts for next-day delivery and had the car fixed as soon as parts arrived. Lori arranged for me to have a loaner car, a brand-new 2018 Outback, for the two days. They left me my car for after-hours pickup and I was able to return the loaner at the same time and was on my way out of the state. All this at no charge!
My wife was in the market to buy a new Subaru Crosstrek and we were both frustrated by our local dealer as they were unwilling to negotiate on the price of the SUV. Subaru of Ontario on the other hand gave us a great deal beating our local dealer's price by almost $1,000. My wife ended up ordering the Sunrise Orange 2018 Crosstrek equipped the way she wanted it and took delivery 9 weeks later.
Subaru of Ontario's sales team is friendly and helpful. The service after the sale has been top notch. They are a small dealership and both my wife and I liked the no-pressure experience.
I have also had my 2005 Subaru Baja serviced at this dealership and was very pleased with the quality of the work and the money we saved over our local dealer. I urge you to compare prices before you take your Subaru in for service. We have recommended the dealership to several friends for both sales and service.
Many thanks to our salesperson (Matt) for a great experience.
I am an out of state buyer and ordered a Jeep Rubicon with Craig. The process was extremely easy, the price was great, and the service excellent. I sent Craig an e-mail with the options I wanted, he got back to me quickly with a very competitive price, and I made a credit card deposit over the phone. A few week later the Jeep arrived and it was just as I had ordered. There were no surprise cost additions. When I pick up the Jeep there was no pressure to purchase an extended warranty or any other options. I paid the balance with a certified check and drove away.
I highly recommend Ontario Auto Ranch and Craig.
I was looking for a 2018 Challenger and found the very one I had spec’d for a 2019 build at the Ontario Auto Ranch. Given that I live in Washington, I found the car via a web search. I had found another in Michigan, but they told me they don’t sell out of state. Shortly after I expressed my interest on the Auto Ranch website, I was contacted by Charlie Gonzalez. There was no pressure, the listed price was fair and a reasonable deal with no hassle. I was travelling to Ontario for a family matter and made the deal for a week later.
Charlie collected me at the Boise airport and about two hours later we concluded our business. The atmosphere at the Auto Ranch is laid back and comfortable. The facilities, it is an older building, formerly a Cadillac dealership and I think possibly a Buick dealership prior to that, are not shiny and new, but Charlie and Caleb were easygoing and made the process of buying a car easy and hassle free.
Ontario Auto Ranch was great to work with. Daniel Ray was awesome to work with and didn’t waste lots of my time like I’ve experienced at other dealerships. The facility was nice and clean and the paperwork was easy. Just an overall great experience purchasing a new vehicle.
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