Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
When my car was totaled I was given a 2018 Hyundai Elantra as my rental car and I just loved it so much that I decided to go to Taylor Hyundai to purchase my new car. Kimberly was very helpful and she knew I loved the Elantra and made sure that I drove one of the lot. She???s a great sales lady and overall a nice lady in general! Very great experience!
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
Chris was the salesman that helped me! He was very helpful and straight forward. I usually hate the back and forth with car buying but Chris was very very helpful and I felt comfortable with the whole transaction!
Michael Arthur was my Sales Consultant and he was very helpful and patient while we looked at the truck I was interested in on a cold rainy day. I went back the second day which was a cold rainy day as well, and he was just as helpful. He looked out for my interest and had everything ready when I returned the third day to pick up the truck. I would highly recommend Mike to be the person you buy your next car from. Brad McDuffie made completing the paperwork painless and Josh Boykin was customer driven which added to the overall positive buying experience. Thanks guys!
The dealership valued my time as a customer. Would have been able to complete my purchase in a little over an hour if I didn???t have to wait for my better half to get off from work. Excellent selection in vehicles I was looking for and management was straight forward and didn???t waste my time.
Had an excellent interaction with the sales person (Bubba). He wasn't rushed or pushy in any way and wanted to ensure that purchased the car that I liked most. It was a very good experience and I couldn't be happier with the service I received.
Our salesman, Seth McHenry was outstanding..He was very thorough in explaining the details of our new Jeep purchase..!! Mike Connor was very helpful when closing our deal and pointed out extra coverage which we purchased.
I cannot explain the gratitude I feel for this dealership. We have purchased four vehicles from Thompson, and the service received has only gotten better and better. Ronnie Sterling, Tommie Mac, Kenneth Dukes.....YOU GENTLEMEN ARE THE BOMB.COM! Thank you, thank you, and thank you!
My husband and I went to look at truck he saw listed online! When we arrived, we did not feel ambushed, instead we felt like friends hanging out! Donnie Flanders came and took us right to the truck and made the whole process easy and exciting. He worked with us on what we were willing to pay and helped us with a trade in! We highly recommend this dealership and choose Donnie as your salesperson!
Tommy was absolutely wonderful to work with. Even without the best credit he worked super hard to not only make me feel comfortable but make sure I was able to get in the truck I wanted. I will definitely be back and recommend to anyone who's looking for a dealer who actually cares.
Chad, his son Seth & Mike all treated us like Family. They were straight forward, honest and very accommodating to Myself, my Wife & 2 kids. Great people and we would certainly recommend anyone to them and will do business with them again when we need another vehicle down the road.
Took my ecodiesel in for oil change and tire rotation. Service rep stated there were 2 open recalls and they could complete them now. Tires were rotated and recalls performed but could not do oil change because they didn???t have the filter. Explained that the filter was part of initial inventory that had not arrived yet, but would be available on Tuesday. I am not upset as they just opened. Went in Tuesday and service was completed promptly. Overall very pleased with service.
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