I’ve purchased 6 cars from Jacqueline at Miller Bros. She went above and beyond to meet my needs each and every time. Customer service is excellent, as is the quality of the vehicles. I look forward to doing business again in the future!
Highly recommend. My family and I have purchased vehicles ranging for $45k to $9k and received the same comfortable buying experience. Jacqueline went above and beyond assisting us in registering and insuring the vehicles.
I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
We made the trip from Cortland, which is an hour and a half, not knowing what to expect. After sitting down with Charlie and getting the details on the car, we got a GREAT deal on a used Toyota Rav4. I couldn't find any other dealership within $3,000 of their asking price in New York. It was a great experience and well worth the trip, I am so happy with my new car!
I was really please with my salesman Charlie Griswold. Charlie was very knowledgeable about the Dodge Grand Caravan line of vehicles. Charlie was able to comfortably address every question and concern I had regarding my purchase of a 2014 Dodge Grand Caravan. The buying and vehicle pickup process was seamless without any issue. The vehicle is GREAT! I love it! Thank you Charlie for being such a great salesman.
We worked with Shane on the buying and trade in process, and he was extremely helpful. He set us up with a great deal and wasn't at all pushy. He was straight forward with us on the car we wanted to purchase by telling us they just got it in and it needed a couple things done to it . So we purchased the car and then hooked us up with a loaner car while their garage took great care of our new car.
Buying a car here was effortless and I LOVE my new vehicle! I am amazed at how easy they made it, how fair they were and how they went out of their way to answer every question and concern. OUTSTANDING! We will be back the next time we are in the market for a vehicle! Highly recommend!
We travelled about 2.5 hours to test drive a used truck, which my son purchased. Honestly, everyone at this dealer could not have been easier to work with. My son was purchasing this truck as his first large loan purchase. The salesman, Bryant House was more than happy to go over the truck and answer any questions we had. The General Manager, Joel Dreese also assisted in making sure he had the best price on trade-in and purchase price and worked with him on the financing. Would purchase a car from them again! Excellent group of people!
The people that work here are very accommodating. They are friendly and patient. I moved here from Northern Virginia about two years ago and did not know where to get my car serviced. I broke down and took it to the dealer's service department. I am so happy that I did. I will go no where else. I have two Ford Expeditions and will buy any future vehicles from this dealership. They are fast to get you in for service, fast to get you out, but most of all... they are honest!
Poor service 2 hour wait to change 2 front tires and wash the car > many other problems > had to wait 1 hour for a Lincoln loaner car very slow service > Front tires were worn out would not pass inspection and had just bought the car from Williams and less the 1000 miles use from time of purchase.
We purchased a vehicle here and would definitely do so again in the future. David was great to work with and made the whole process very easy. He was able to guide us through the process of buying in NY and registering in PA. We also liked being able to see the complete Carfax report.
Had a few hitches in our purchase process for living in NY state and purchasing lease in Pa. but they quickly resolved the situation. Dealership was excellent for friendly, helpful service.
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