Engaged in a number of calls and emails about trading for a vehicle that this dealer had. Always prompt on their reply, respectful and knowledgable. We could not come to a agreement on the trade but overall and good experience.
I had a great experience with Erhard BMW. They were quick to contact me after my first inquiry. They provided me with all the information I needed to make a purchasing decision. They were able to accommodate an out-of-state purchase with ease. When I flew into Detroit they had a professional young man pick me up from the airport and drive me to the brand new and immaculate dealership. My experience with all of the sales staff and financing staff were courteous, professional and personal. Everything was setup and ready so that I could get on the road as quickly as possible for my trip back home. The vehicle was exactly as I expected it to be from the description and photos provided. It was one of if not the best purchasing experience(s).
My purchase experience was terrific. The Cauley guys were very helpful in the process as I customized my 2013 California order, making great suggestions along the way. They kept me fully informed as my car progressed through the build process in Maranello and ultimately through the delivery in Michigan. The car was delivered precisely as speced and is fabulous. Post sale, the Cauley guys are great about creating fun opportunities for Ferrari owners to get together and enjoy their cars. I would buy from these guys again.
Service was done promptly and with OEM parts not the knockoff aftermarket junk that most shops try to use to cut corners! I will continue to do business here & recommend their services to anyone in need!
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