This is my second purchase from this lot. They have a great selection that really will fit any need. I love buying from this lot because I know that I will get a good reliable car that will last me for awhile and the manager will do anything to make sure you get in a good car for the right price. Instead of going to several lots and trying to find a halfway decent deal I recommend anybody go to this lot to get the best deal first try.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
I like the fact the salesman didn't play games..something I have experienced in the past with other dealers! I was treated very well on my trade and purchase! Would recommend this dealer to purchase a vehicle to my friends n family!
This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
We just had one of the BEST car buying experiences ever! We bought a 2017 Nissan Rogue from Dale Burghart and we couldn't be happier. Dale was very friendly and knowledgeable. What a breath of fresh air for a car dealership to have a salesman that thinks of the customer and their needs first! We didn't feel pressured at all to buy something that we didn't like or need. Once again, thank you again Dale for such a great buying experience.
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