Came in looking to exchange my car for a small suv. And as soon as I walked in there were people there ready to work for you. I had great opportunity to get Andy Eskbatani as a sales representative. He really and I mean really went out of his way to satisfy me. He went through a lot, he really earned his money with. I WOULD recommend anybody to come southbay Ford in Hawthorne to purchase a vehicle if you looking for a good dealer. Thanks again Andy!
I just purchased a 2018 Lincoln MKX and the sales associate Roberto Zepeda known as “El Muñeco” was absolutely very professional and adviced me very well in helping me select the right vehicle that met all my personal and business needs.
I highly recommended Roberto also Mark Jaime at the financial department both of them made this experience very pleasant and thanks to them my purchase went smoothly
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
was lucky enough to work with Sam Ko on my most re
by Quad W. from Redondo Beach, CA
November 12, 2018
I've dealt with a lot of dealerships and South Bay Lexus is one of the best! I am on my third vehicle from this dealership and every experience has only gotten better. I was lucky enough to work with Sam Ko on my most recent purchase. Not only was he upfront, and honest, but he did everything in his power to make sure I was comfortable throughout the entire process. Buying or leasing a car is a big life change/decision and having someone with you that you can trust every step of the way is truly invaluable. Sam you are the man and I wouldn't be in my GX without you. Thanks for everything!
I bought a used car from Juan Guerrero . What a great experience there was no non-sense and everything went smoothly. i was in and out of there within a matter of 45 min. I knew what I wanted to pay for the vehicle and they were willing to negotiate so it was smooth. Thanks again Juan For all of your help.
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
I have got my last two cars at Sunrise Ford. They were not pleasent when I went back for my third lease so I went to Galpin Ford. Don Rhodes was great he and Bohdan made my leasing my new Ford Escape Titanium easy and painless. I would honestly recommend Don to all my friends and family and am loving my ride. A shout ou to Fany in finance. If you go tell Don Bert Champagne sent you. I am really happy to give this honest review.
Sorry for the late response but I just want to say that Leo that was our sale rep was amazing to us n was very helpful on getting the car we wanted and was there the whole process. I was impressed on everything he did for us, n he should deserve a raise because he went beyond and that's a kind of worker you guys should be thankful to have. Thanx Leo for getting the car my wife wanted we love it so much and looking forward to get another one in a near future.
I’m very happy with my purchase. At first I was skeptical because it is my first time buying a used car but my sales rep helped me through and made sure I was more then satisfied. I bought a 2013 vehicle. Yes, it has some wear but the car was in great shape and they even worked with me when I asked to have the car serviced before I took it. Thank you!
Thank you for the great customer service I love klass motors my 4 car purchase in 15 years thanks again Alex manager in service department .also marco graet sales man very patience best dealer at santa ana for far i will recommended you guy's with all friends and family thank you also to Sam general manager klass motors is the best dealer on Santa ana any problm they will fixed for you I did test drive almost all the dealer cars until I got the car I love
by central valley guy from central valley area, Ca.
August 4, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
I had a wonderful experience everyone especially the person who was in charge of getting the work done which was very efficient and quick. plus the coffee and cookies were a rare treat.
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