I travel daily for my job so anytime I have to have to bring my vehicle in for service my ability to continue to perform my job is top of mind. I brought my vehicle in thinking it would be a quick fix but it ended up taking all week. Luke was aware of my situation and took care of getting me a I had a loaner for as long as I needed. Greatly appreciated. Luke also went above and beyond in keeping my cost down. My warranty was up and Luke called someone in to investigate the reason for my brake issues. This allowed a claim to be made which decreased my total cost.
Great Job Luke!!!!
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Dealer responded great and well. Answered all my questions that I needed to know. Couldn't get the car I would love to have b/c I would be able to only put down $500.
Absolute best car buying experience ever
by Jack Schultz from Ft Collins colorado
May 11, 2019
Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.
Chase and Shawn were a great help. Everyone there had awesome customer service, but I mainly dealt with Chase and Shawn. They went out of their way to make sure I purchased a vehicle that fit me and was in my price range. They were great and made me feel extremely comfortable. They made me feel like they truly cared. I would definitely recommend them!
by Awparden from Muscatine ia
May 12, 2019
Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..
Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly, thorough and made the transaction very smooth. I love the "All hands on deck" approach that Motor City takes to keep customers happy. Will refer all my friends and family.
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
Up front. Honest answers. Great salesman. Goes over paper work without pushing through. Very thurough. I would have to say the best car buying experience i have ever had. Very good process and personable dealership.
If you could get pass the anti theft system
by susieque from roanoke va
May 14, 2019
This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this
Thanks to mr. Keen Posey for helping me get my 2012 Hyundai Elantra he's awesome and helpful we love the car you did a wonderful job😗 thinking mr. Matt Gilbile as well and can't forget about Connor toups for calling me to come in to get a car thanks again yall
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
When I arrived I was promptly greeted and asked what I was in the market for. Once I gave them my parameters they went to work on locating a couple of options. They were very accommodating but we couldn’t work out the right deal for me and my family.
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
Coco was absolutely amazing!!! They were so relaxed and made the experience of buying a new used car very enjoyable! I would recommend them to anyone searching for a vehicle!! Will definitely be doing future business with them!!
I love this lease
by Jennifer from Jackson
May 12, 2019
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
I have been dealing with Hub City Ford for years. They assisted me when I had my Fusion and now my 2012 Ford Focus Titanium. The employees assisted me on every question I had.
Recently I had the car in repair shop, Shane had it fix with the proper part that was needed via shipment. Shane Guidry, service advisor, double checked everything to make sure all proper work was completed. Also, Rental Dept Manager, Kyle was a great help.
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Daniel and his team are amazing. From the first phone call, our entire experience was completely personal. They made us feel like our needs were priority and weren’t just looking to flip a sale for profit. Definitely recommend them to anyone. Their hours don’t stop even after the doors close and I can personally confirm that. They continue to do whatever it takes to make sure their customers are comfortable and stress free to keep you coming back. We will be lifelong customers. Thanks for everything JP Thibodeaux!
Only had it for three days,
by Jeff from LaFayette Ohio
May 12, 2019
My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!
I have purchased several vehicles from this dealership both used and new. Out of all the vehicles I have purchased from them, I had an issue with one and it was immediately taken care of. Prices of vehicles are pretty decent...being civil and friendly without demanding a lower price can go a long way. I've never had a problem negotiating prices with them.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I recommend this car dealership. We had a pleasant experience .Ms. Nicole was helpful and straightforward. She let us look around at our leisure and did not stalk us through the parking lot like most car salespeople you encounter. She answered all our questions. I have yet to encounter a car dealership that I think trustworthy and totally honest but I would go back here again and ask for Nicole!
by Drake from Phoenix AZ
May 9, 2019
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
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