WHAT A TERRIFIC BUYING EXPERIENCE!!!
November 6, 2018
We now know why these guys are the #1 Ford Certified Dealer in the Nation. We were shopping for a Certified Ford C-Max (the plug in hybrid) last May and checked out several dealers in the Tampa Bay area. While many stores offered us great service and good pricing, the deal that we got at Brandon Ford was almost a thousand dollars less than the best deal we found anywhere else. On top of that, we had a completed deal for our trade in at another store that would buy ours for cash, and Brandon Ford offered us even more money to make it possible to do the whole deal there with them. What a TIME SAVER that was!!! JC Clements was our salesperson, and he stayed on top of everything and was very communicative about each step along the way. The vehicle was cleaned up and ready for us when we arrived to take delivery and all of the paperwork was printed out and waiting for us. Our finance manager, Barrie Moss, made the final step of the process quick and painless. He even saved us money over our own bank on the financing and found a way to extend the Ford Certified warranty for 8 years at a super affordable rate, because of the low mileage that my wife and daughter drive. We had a few electrical issues with the vehicle after we took delivery and that is where these guys really shined. They made that part as painless as possible and put us in a FREE rental while the work was completed... They even replaced the defective plug in charger at no additional charge, which saved us over $300. So glad we bought from the folks at Brandon Ford... They sure did us right!