Used 2020 Ford Expedition for sale near Lancaster, OH

Tyler, Wes and Brian were great to work with. Genuine and honest. They took time to answer questions without being pushy. Thanks!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

The dealership was veery responsive. Called and texted me almost immediately. I didn't follow up because of a bad Carfax report on the car.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Very satisfied with the customer service I was given at Kendall Ford. Friendly and accommodating to customers. Kept me informed during the entire process. Would definitely recommend them.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

my experience with Paul was great, we test drove the 2020 Mazda CX9 very nice vehicle, it was a very nice ride & Paul was very informative.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Great experience I will be returning. I loved how they sent me pictures of everything and they were doing and everything they were replacing. My technician Cody was very very helpful, insightful, knowledgeable, and great customer service.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

They have been my dealership for servicing since I bought my truck from them. The service department team have a really good service manager Jason and the service team guys and women are detail with their customers and explain all before servicing and afterwards extensively so you leave satisfied. The operators who work the phone calls in to the dealorship are exceptional as well and they don’t get enough praise for their detailed work as well taking all the calls to direct where to go to keep the dealership in order. The billing department and car sales team are good as well or I wouldn’t have purchased a truck off their lot. Worth a look for your next ride at the dealorship …

Made it too easy. Great communication and good tech. In this day of horrible service, good to see them around. They let me know 30 minutes before they arrived and added additional services day of

Dependable staff. Provided enough time to answer concerns and expectations. I’m glad I bought my car in this dealership !!

Mathew answered my inquiry promptly and we soon came to a purchase agreement that day , although the pickup date was several days later , all went smoothly and the dearlership is top flight!

Came in with low hopes but my sales rep Ralphy got me approved with 0 down

Best Car Buying Experience Ever This was by far the best experience I’ve had at a dealership. Salesperson Luc Nord and Manager Elian Sterling where patient, honest, and very respectful of my budget and preferences. No pressure, no gimmicks—just great service and a great deal. I left with exactly what I wanted. Thank you again!

Met my expectations. Technicians very helpful and friendly. Regularly use this location to service my car. Easy to get to and close to my home.

Great experience to get into the right car all thanks to Luis Lorenzo he put me in the perfect car and worked hard to get it done for me!

Shamar is an excellent salesman very personable and knowledgeable he made my car buying experience a true pleasure. If you’re thinking of buying a car go to Shamar. Thank you my family really enjoys our new Chevy Traverse. From y experience with Bob Steele I doubt I’ll be going anywhere else for my next purchase 😎

Need to purchase a Lexus!! Call Eric Baskette. Eric is an Excellent Sales & Leasing Consultant. I scheduled an appointment with him to assist my friends, the Parks. Eric is a subject matter expert on his products. He explained the features on their new car, allowed an ample test drive, answered all of their questions, treated them like they were guests in his home. Very professional and hospitable. He delivered an Excellent Customer Experience. He gave my friends a tour of the dealership, introduced them to their new service advisor, John Dean, and made the Parks Lexus experience fun and memorable. Call Eric Baskette. Excellent Customer Service and Expertise! He went over and above. Eric cares! Thank you, Eric. Carol Wesley

Jeff Shinn at Hendrick MINI in Charlotte was outstanding to work with. My family has purchased several BMWs exclusively through Jeff, and each experience has been exceptional. He is knowledgeable, patient, and never pushy. Jeff truly focuses on helping you find the right vehicle rather than just making a sale. I highly recommend him to anyone looking for a great car-buying experience.

My key was broken, Zach checked stock, took care of paperwork with the leasing company, and had me in and out in under an hour.

I contacted the store to make sure the vehicle was still available, and they responded very quickly! It was, and I made the drive there and ended up purchasing! Everyone was very friendly and helpful!

Bryce took care of me in no time at all, great car and price! Thank you!!! Will recommend to everyone!

Micah Utz was the advisor assigned to me. Awesome Advisor and the dealership is awesome! This dealership employs only the best of the best. The dealership is always clean.