Used Ford Expedition for sale near Addison, TX

Cody was amazing, thorough and efficient. He made this easy, seamless, and painless. He was patient.

Jeremy V. was excellent, he made the process so smooth. Everyone there was so courteous and there are no high pressure sales tactics, just transparent honesty and fabulous service. I LOVE my new vehicle and am so happy with the entire experience.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Joseph my service adviser had great customer service and made sure that my Vette was serviced properly and even made sure that my center console was rapaired

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Excellent, very easy, uncomplicated, short process. Drove away in less than three hours with a new car. Both sales and service we're on point and timely.

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

The dealership was inviting clean and peaceful The ladies room was very nice and too

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.

I had a 2018 all black challenger, and decided the color just wasn't for me. Nick Barbera gave me a smoking great deal on my trade in for a beautiful 2020 Challenger in indigo blue. It has a cinnamon red leather interior, and I am very happy with this car. Hats off to all the good people at Auto Web Expo in Plano Texas!!! I would recommend them to anyone looking to upgrade from the car they have, to the car of their dreams.

I recently had the pleasure of working with Trey as my service advisor, and I cannot express enough how exceptional he was throughout the entire process. From the moment I arrived, Trey greeted me with a warm and friendly demeanor that immediately made me feel valued as a customer. Trey took the time to listen to my concerns and clearly communicated the service options available to me. His extensive knowledge and genuine passion for his work were evident, which gave me great confidence in his recommendations. He kept me informed every step of the way, providing updates on the progress and ensuring that all my questions were answered promptly. What truly sets Trey apart is his unwavering commitment to customer service. He goes above and beyond to ensure that every customer feels appreciated and understood. It's rare to find someone who not only gets the job done efficiently but also does so with such a positive attitude. Thanks to Trey, my experience was not just seamless but truly enjoyable. He exemplifies what great customer service should be, and I wholeheartedly recommend him to anyone looking for a service advisor who genuinely cares about their customers. Thank you, Trey, for your outstanding service!

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

Excellent personnel. LIKE THE CONSTANT TEXT AND HOW MARY WE HELP!…LOVE YOUR WAYS OF KEEPING IN TOUCH WITH ME, THE CUSTOMER….. THANK YOU ALL!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

I was in and out in about an hour and a half. I Was very pleased to be able to use reward points towards payment.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT