Used 2020 Ford Expedition for sale near Addison, TX

Ming, my sales person, was amazing. His quick and accurate responses to my questions were excellent. He made this experience one of the best in my 40+ year car buying experience.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Great staff, Ron was very helpful and took good care of us! Nice showroom and no pressure.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Could not have been a less stress free experience . Jeremy Bracken should be the regional sales manager, training manager, don't lose him!

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

I bought a 2017 Honda accord from Joe Minjares at autos of Dallas. Joe made The experience seamless and stress free. Thank you Joe!!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

I have good experience with this dealership. Pro and cons: Pro: excellent customer service. Thank you Valerie Naval. She helped me and explained everything I asked her. Cons: Car needs to be prep for sale, deep cleaning or at least check it out for anything leftover from previous owner. But Valerie offer me reimbursement for detailing my car. Most of all if you don't like your car for any reason return policy excellent with out any hidden fees, check with your salesperson for details. I would recommend Carmax to my friends .

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Great purchasing experience. In and out fairly quick. Very friendly environment always asking if you need anything.

Our Salesman Ata was absolutely amazing! He was attentive, respectful, and helpful without being pushy or aggressive. We explained to him exactly what we were looking for and the budget we needed to stay within, and he "MADE" it happen for us. Best Car buying experience my wife and I have had in several years. Highly recommend Ata and Lone Star Cadillac!

Excellence service from Thomas as we are still making our buying decision. He's friendly and very knowledgeable.

Once I made my final decision on my vehicle and processed my trade in, everything went smooth, in order. I’m really satisfied with my purchase.

Truck needed regular service and found out it also needed the fuel filter replacement, service rep. Edgar communicated this to me and I went ahead approved the replacement. The whole service process including fuel filter replacement took a lot less than I expected, Thanks!...

Jimmy was wonderful and did everything he could to help us get into the car we wanted! 10/10 recommend seeing him for your next auto purchase

EXCELLENT SERVICE AND SELECTION AND VERY FREINDLY STAFF. THEY REALLY PAY ATTENTION TO YOUR NEEDS AND MAKE YOU FEEL LIKE YOU ARE THE ONLY CUSTOMER . NO WAIT AND NO RUSH OR A FEELING OF BEING PUSHED. JUST A AMAZING EXPERIENCE AND WOULD LOVE TO GO BACK FOR MORE.

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

Came in and had the pleasure of dealing with Marlon Jackson. Easiest car buying experience ever. Go see Marlon, he will take care of you!

I called and inquired about a used Ram truck to confirm it was still available. Alma Turner contacted me and confirmed it was still there. I made an appointment to go in the following morning and met with Gage my salesman I test drove the truck, and it exceeded my expectations I proceeded to make my purchase and all of the staff that I had dealings with were professionals and courteous I highly recommend Gage, and this dealership, if you are looking to buy a vehicle

My service technician was awesome and professional.

Easy and got a good car. Friendly and very helpful staff. I would recommend this place to anyone that’s needs a car at a good price.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Excellent car buying experience, everybody was extremely helpful and wanted to help get the best deal possible.