Very fast and prompt response. Great customer service. Professional sales representative. Helpful in getting me approved despite my previous bankruptcy. Thanks a lot Benjamin. You are the best. Really appreciate your help. Highly recommended.
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership was and always has been exceptional. My salesperson, David Persaud and the business manager, Frank Raniilo, both understand what it takes to sell a luxury vehicle... make your customer feel like the most important person in the room and give them what they want. I will continue to come back to Pepe as long as they continue to give me exceptional service.
Purchased a 03 Dodge Durango From Auto Empire LLC.
by John from Athens, N.Y.
November 1, 2018
I just bought a 03 Dodge Durango from Auto Empire in Brooklyn, N.Y. from one of the owners Eddie. Eddie took care of me with a good price and completed all the paperwork and had me out of there in no time with keys in hand. Eddie is a very professional business man and I would highly recommend his company if you are looking for a reliable vehicle to take home. I just can't say enough good things about Eddie and Auto Empire!!!!!
The salesman was very nice and willing to help me out, even staying late to show me more vehicles. Unfortunately, the vehicles had very basic problems (doors that didn't open, truck that wouldn't even shift into drive) that made me very leery of purchasing a vehicle there. If those obvious things are wrong, what ELSE is wrong that isn't obvious?
Pete and Mike really know cars, and the whole buying process. No pressure, and always a good selection. I've bought 2 vehicles from them, and they even gave me a decent price on a trade-in. Very different from other dealers, in a good way!
As soon as I arrived the place was attended by one of the vendors, who was very nice and attentive. I did not conclude the purchase because the vehicle was with an oil leak and some dented and scratched in the bodywork.
My wife and I went to look at a Nissan Rogue on a Saturday at 11:15. By 1:00 pm we were driving it home. Angel was very helpful, answered all our questions and gave us the space to make the decision. He also made the process clear and easy. Very pleased with it all. Thanks Angel!
12/04/2018 by Joe DeFeo
ALPHONSO WAS GREAT HELPEED ME OUT AND GOT US OUT QUICK THANK YU SO MUCH FOR YOUR HELP. I LIKED MY CAR WAS A GOOD DECISION
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