Used 2020 Ford Expedition Max XLT for sale near me

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

Came in late in day to look at several well priced. Salesman, Mark Green helped with his knowledge of vehicles and allowed me to leave lot with carfax reports of vehicles I was considering. Great sales experience. Service is also tops as I have had my current vehicle serviced once so far.

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

Great experience as always. Both Robert wolf and John Ivanic were great. From the time we walked in to the time we drove off with the new car, we were very happy.

This vehicle has everything. It even has seats in the front driver and passenger that will massage you as you cruise around.Safety features are top notch. Rides smooth. Looks great, price was great, we love it!

Our salesman, Grant, was great. Would recommend Andy Mohr to everyone. Very satisfied with the product and service.

Nice, large truck, well appointed and equipped. Haven't had it long, just getting to know it. Technology is hard to access at this stage; hope it gets easier. It's complicated. The aluminum body is great.

They showed me the vehicle I wanted to see, I drove it loved it, bought it,it don't get better.

This car is very comfortable with lots of features I wanted. It is much larger inside than my last one. There are lots of features that will be great.

My wife and I live in Jacksonville, so naturally we looked around at the Honda dealerships here. Not finding a positive connection, we looked online and showed interest in a Fit that Lake City had. Not only did they outperform and out price ANY dealer in Jacksonville, they treated us like friends. They didn't sell us a car...they sold us on them. Not only did we buy the car but my family here plans on buying theirs in Lake City as well. Kristen Beran, Omar Austin, and Jonathan S. all made the experience so fantastic that I will NEVER buy a car anywhere else. Thank you guys.

Joe Buerger, Pete Nania, Jeff Donovan always professional, always fair, always accommodating for all my vehicle repairs and maintenance. Exceptional! Repairs are thoroughly diagnosed and agreed before proceeding.

GREAT SERVICE AND PRICING. MONTANA WAS VERY HELPFUL. WAIT TIME WAS QUICK ON A BUSY SATURDAY. EXCEEDED ALL EXPECTATIONS.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

I got a good deal on the car. Tyler was great to work with. If there was one thing to complain about, it was the time it took to work things out. I was there for four hours, just wish we could’ve cut down on the time.

Dealership a little slow on responding to a meeting although the personnel were very personable when we met. I just wish they had pointed out that the car did not have adaptive cruise control or heads up display which evidently came with the upgraded version.

I had a good experience at Suburban Toyota of Farmington Hills. Sylmari was my sales associate and he was helpful, friendly, but did not pressure me and let me make my own decision. He was great to work with.

Antoine was very pleasant and knowledgeable to work with. We appreciate his low pressue sales style.

Josh was great. Even delivered it to me two hours away for free. Good price car is immaculate

Great experience. They were able to get me the K4 I wanted surprisingly quick and hassle-free.

Came in looking for a specific used Audi they had available and I was assisted very well by the sales staff. So far so good. I really like the car.

Very wonderful experience. Helpful friendly staff, knowledgeable. Awesome staff, I had an issue with my recently purchased crv and the service manager and his team were the best! I will definitely be buying more vehicles from them in the future. Sales team, service dept, I have nothing negative to say about this dealership.

The staff at Johnson Brothers Ford were superb! I sent a message with my interest through cars.com Sunday and they responded first thing (like 0830am) Monday. Because of my job, I could not get there until the evening, but that was no problem. They are open until 8pm!! So I went up there and the staff was friendly, explained every step of the process, and even stayed after hours to ensure I was happy with my purchase. Due to timing, I chose to come back the next evening to bring the new SUV home, but that was no problem for them :) They were even able to modify my contract last minute to include gap insurance l, which I appreciated beyond words!! Mike and the whole team made me feel very welcome and worked with the needs I had. I will and would definitely recommend them to anyone!!

Everyone that waited on me was very pleasant and helpful. I didn't have to wait very long for my car to be worked on and when it was finished, the price for the job was very reasonable.