Used 2016 Ford Explorer for sale near Jackson, MS

Good costumer service and very helpful it was what we expected plus they have nice cars

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I’ve been to this location many times and each time, I’m met with wonderful customer service, excellent communication, and a 10/10 experience. Highly recommend!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Very nice store and staff very friendly and helpful all kinds to choose from miles of vehicles might take a day to pick your vehicle

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Used service express for the first time. Professional, friendly. I was in the dealerships less than an hour. So happy to have quick service available. Thankyou !

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

I reached out concerning a vehicle listed on the website and they promptly answered my questions. We set up a test drive and they had the vehicle ready to roll! I loved it and we were able to move forward quickly with the trade in of my vehicle and purchase of the new one. Everyone we met was friendly and straightforward. There was a follow up email sent a few days after the purchase They were thorough, polite, and knowledgeable. Made the process easy!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

I had the recent pleasure of working with Kayla on the purchase of my 2nd truck from Prestige, and she was amazing. Made the buying experience great, which is not usually the case at a dealership. I would recommend going in and working with her to anyone looking for a new car. Thoughtful, honest, nice! Thank you Kayla!

Marcus was friendy, professional, and knowledgeable. He made our car buying experience great. Thanks Marcus!

We had great experience buying 2026 Subaru crosstrek from Ciocca Subaru of Allentown. Isaiah MacGyver Betancourt was awesome to work with. He was excellent in providing me with all the informations and he very knowledgeable. Isaiah and the whole Ciocca Subaru team were friendly and helpful. Would absolutely recommend.

It is by far the best dealership experience I have ever had in the state of Arizona. They didn't try to sell me anything different than what I wanted. They worked with me and my schedule and sold me a good quality vehicle. They were nice and courteous.

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

Great price, love the car! I think they wanted to get rid of an off brand ev before the tax credit ran out, but works for me!

When I called the dealership, I had already test-driven several other makes, but because we’ve had great experiences with Ford vehicles, I was happy to keep an open mind. I had been searching for a hybrid or PHEV for quite some time and noticed they had one of each listed online, so I scheduled an afternoon test drive. From the moment you arrive, you realize this dealership is extraordinary. They aren’t just focused on making a quick sale—they are genuinely committed to building relationships. Daniel greeted us right away and brought us two bottles of water, then escorted me to the vehicle with my name literally written on a large tag displayed in front of the store. That level of thoughtfulness immediately stood out. Daniel walked me through the exterior features and we began the test drive, during which I was able to test multiple functions and features at my own pace. After returning, he gave me a tour of the dealership and shared the many President’s Awards they’ve earned over the years—clearly well deserved. When it came time to talk numbers, they offered me a great deal. I wasn’t quite ready to commit, but then Joey, the manager, came over and asked if I wanted to drive the car home. I was already seriously considering purchasing it, but that simple act of trust and kindness sealed the deal. I’m almost 50 and a school teacher. The car is safe, but the respect I was shown in that moment was priceless. This dealership truly wants customers to feel confident and satisfied with their purchase, and they work hard to build lasting relationships. I can absolutely see why they win awards year after year. They have my vote as one of the very best Ford dealerships out there.

Needed a bake actuator pump on my 2008 Prius. At 210000 and 15 years old a new one was to costly. The parts dept went on a search and found one in the after market and saved me half the cost of replacing it. Super nice people. Brian in the device dept went above and beyond to get me what I needed.

Great Experience as a first time buyer ! Jorge And Daniel Were Very Helpful & True to their Word With a plethora of options to choose from when it came to vehicles

Had a great experience buying a used 2026 Ram Rebel at this dealership. Sales guys were informative and helpful but never pushy. Sales manager was honest and fair and the finance manager (Grace) was a pleasure to work with. 100% satisfied with this dealership!

Bobby and his team have been great to work with, from my first call through servicing my car. Will call Bobby first when ready to buy my next car. Suggest you give this small business a chance.

My salesman was so sweet and knowledgeable about the process. He made it easy and painless.I would recommended that you give this location a try

We worked with Jason and Brody purchasing a 2025 Ford Bronco yesterday and we had a great experience. We mostly worked with Jason Clark and the experience was great. I would definitely buy another vehicle from this dealership. The process was straightforward and they had awesome deals.

Was helpful; answered my questions. Wish CarMax would put the exact Ford exterior color on their descriptions i.e. instead of red provide actual color rapid red or race red or hot chili pepper red. Same for interior so customers know what they are looking at.

I had a great experience with the dealership. Great communication and service. Lee and Kevin took good care of me and would recommend them 100%.