Used 2020 Ford Explorer for sale near Chagrin Falls, OH

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Efficient and pleasant staff. They performed their maintenance checks quickly and efficiently and provided answers to all of my questions. The waiting area is quite comfortable and quiet,

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

We have a very friendly and nice expedience with Cody, our salesman, he works very good to get the best deal that work for us. The manager and financial department were great with the paperwork, fast and easy. We really confirm ?this is the best dealer ever?

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Purchased used vehicle that smelled strongly of stale cigarettes. Salesman addressed this issue. Smell dissipated. Vehicle also did not have owner's manual. Still waiting to get one. Vehicle drives nicely.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Great experience was able to get a new vehicle low payment great people to work with they will work hard to get you in the vehicle that you want

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Good service , excellent coffee machine. I would recommend this dealership for service. They did a good service job on my gv80 and in a timely manner.

John and Anthony were very patient with me and I love my new Ford Ranger. I will use this dealership for services on my new Ford Ranger.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Myles the sales person was very helpful he bent over backwards to help us find a truck he was very knowledgeable and very patient with us. Glen came out and spoke with us and gave us the pros and cons of buying a new truck or used we decided on the new truck and thanks to the finance guy.

I just perished a car from Prestige auto I never drove a car with lots electronic gadgets, Hugh took time explained the different gadgets. DJ took me though the paper work. Hugh & DJ are young, polite nice to associate with buying a car a great experience. Everyone I had the pleasure of meeting made it easy it made my day.

Great dealership. I have brought a vehicle there before. I am just pricing now. I will do something in the near future.

Fera's and John were the best. My lease was up and I had all intentions to go to another dealership. Everything I wanted from the other dealership was all present. I was not crazy about my 2022 but love my 2025. John and Feras helped me through the whole process and did not take as long as previous. I highly recommend these 2 gentleman and AutoNation

Terri did a great job of reviewing all of our options and answered all questions thoroughly. She was very pleasant and I would definitely work with her again in the future.

Ed was very helpful and the process purchasing the truck was quick and painless. I’m glad I drove from Columbus to purchase he truck. Ed also held the truck when I said I was on my way.

I bought a 2017 jeep it running great and have no problem. I drove from Detroit to get it. The people are nice and the price is right

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction