Used 2020 Ford Explorer for sale near Elsmere, DE

After a mix up with scheduling by phone and nearly an hour gone by without any contact from the service department, Andrew Knox stepped in and went above and beyond to fit the service on our vehicle in while making sure my infant son and I were comfortable and happy. He remained calm and personable, and stayed in contact through the remainder of the visit to let us know how things were going. He was even able to expedite new tires to be installed to go along with the alignment, oil change, and inspection we needed. Most impressively (and very appreciated!), he went out of his way to secure a loaner vehicle at no charge so my son and I could spend the afternoon at home instead of in the waiting room. Andrew is a real professional and deserves to be recognized for his outstanding customer service. Thanks, Andrew!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Lex Mellon was the salesperson and she was wonderful. I understood everything about the car and purchase. I had purchased a car in 2014 and knew it would be a great choice. I trust them and Lex and would go back again.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I walked out their doors a happy customer knowing I got the lease deal I wanted for a brand new 2020 Ram Big Horn. I would definitely recommend them.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Went in for service, hoped it was under warranty, it was! Car was done well before I could get back to pick it up. No more issues! I owned 4 Dodges that I got from Videon, this was my first Chevy. Same great service, different location.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Everyone is super nice and made our experience easy and quick. We happened to be down the road when the car battery died and help was provided right away!!

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

I have updated my review to reflect the outstanding job Jeff the service manager has done to fix my issues. Upon learning of the problems Jeff looked over my account and realized that my extended warranty was not in their system. He went above and beyond to figure out why these repairs were not covered and he helped me find out that my warranty was actually through Fidelity not Hyundai like I thought. He got this info by contacting the dealership I bought my car from and went above and beyond to get to the heart of the issue and I appreciate him doing that. The staff at this location is always friendly and professional and Jeff worked really hard to make sure I was taken care of. Having a manager like Jeff on staff to fix issues when they occur is very important and he did a great job of resolving the issues I had.

Very happy. Sharif was my salesperson, and he made it easy for me to buy exactly what I wanted.

Spoke to the general sales manager to schedule huge maintenance on my truck couldn’t be more happy with the professionalism fast service on how it was scheduled and my ram truck was ready when they said it would be couldn’t ask for a nicer people and wonderful dealership

Great experience. Took the time to go over everything with me. I?ve dealt with Pacifico before and had a good service so didn?t question going back to them.

My oh my, if you are looking for a dealership that works with you in a relaxing way and doesn’t make you feel rushed or makes you purchase a car you’re not really want than go and visit this dealership. Joe and Fran do everything in their power to help you find the car you’re looking for. I can’t say enough of their professionalism as well as their personal approach. We purchased a VWID 4 and are super happy with it! Thank you Joe and Fran to make this a very pleasant experience!

We were lead to Holman Lincoln by John Spoltore approx 2 1/2 years ago. He set us up with Lee Ann Phifer and this started our relationship with the Holman Organization. She was amazing, honest and sincere throughout the process, maki ng our buying experience a great success. As we looked to make another purchase, our choice was simple, LeeAnn, Holman and Lincoln would be the right decision. Again, she was outstanding, surpassing our original purchase experience. Her concern for our needs was her main interest. She made our purchase great again. Also, Greg Soden did a great job handling the financial aspects of the buying experience. He is highly professional and a superb asset to your team. In conclusion, we are pleased to refer LeeAnn, Holman and Lincoln to our friends and family as we were treated like family by your team.. And this shows. Thank you for all you have done. Kevin & Brenda Smaniotto

Very nice staff, easy experience, nice and clean cars, they got me into the vehicle I wanted even with my rough credit situation

The salesman that contacted me was unable to find the car I wanted. I was very specific with what I wanted. He was very helpful in providing tips as to how I might go about finding the car I want.

A smooth and pleasant car buying experience. George Parker was extremely helpful making the process as quick, easy and efficient as possible since I had an appointment to get to later that day. Thank you.

We went in there after we saw a van online. We left there the first time with nothing. Got a call back from them with a better price. Went it and purchased the van. Super friendly and honest!