Used 2020 Ford Explorer for sale near Rantoul, IL

Excellent experience every time I go. My service rep Lynda and the dealership are the reason I keep going back. I?ve been a faithful customer for more than 5 years.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

They addressed my concerns in fast and effective way. They were very helpful and took care of the problem very quickly. I have used this dealer before. The service is top notch.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

We needed another car for our daughters and this was such an easy and no pressure to buy process. Working with Joseph made the decision even easier.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

I will begin by saying that I really enjoyed my experience at the Mercedez of South Florida - Service Center. Viktor was outmost pleasant, patient and courteous throughout my experience at the service center. I was visiting family from New York and my engine light came on as I was driving down to Florida. I drive an IMG Mercedes GLC 63S Coupe. I called up Mercedes of South Florida - Service Center and spoke to Victor and he told me to bring my car in for a check up. When I arrived I got to sit down in Victor's office and explain how and when the car started to show the engine light. He explained that he would like to put the car in the Mercedes Diagnostics to see what codes the car registered when the engine light came on. When I purchased my vehicle I got the extended warranty of 75,000 miles. After a few minutes, he came back and explained that the car had leaks in both the turbos. He continued to assure me that he would take care of the issue with no problem. The service center looked very busy since it was the day before New Years Eve. He kept coming back to me periodically to make sure I was being taken care of. That showed me that he really cared. After the repair was finished he apologized to me for the time I spent there waiting away from my grand-son that I was visiting. They replaced the two turbo clamps so that there is no more leak. I in return thanked him for his support and care that he showed towards me as a customer. My car now runs smooth and is in great shape. Viktor you are a great person and wonderful human being for showing me great patience and respect. Mercedes of South Florida - Service Center will be proud to have you in their staff. I would not be surprised that you someday get promoted to a higher leadership role because of your patience and communication skills you have with your customers and people around you. I had one of the best experiences away from home in car service center. Thank you Viktor and thank you Mercedes of South Florida for this wonderful experience. I rate my experience a 5 out of 5.

Since our very first interaction with Premier (we are now on our 3rd Jeep Cherokee from you), we have been treated with integrity, never been pushed beyond our budget, and had unfailingly friendly service. We were slightly nervous this last time, as our long-term sales rep, Ross, has moved onto his semi-retirement dream. However, then we met Leo Laemmle, our new guy, and realize everybody who works there is pretty awesome.

My experience with service. Joe McKinney took time with me over the phone, and then service was completed exactly how it said it would be. He sent a driver with a loaner car to pick up my car. Repairs were done and a day later they delivered my car and pick up loaner. This was after Westpoint Sugarland would not even return my calls. Next time I buy a car I'll go to Bayway!

Service is excellent!! Extremely knowledgeable staff who treat you like family!!. I’ve been going to them for 6yrs.

Great experience no complaints. Jack was very helpful!! Awesome customer service and did what ever it took to make the deal!!!

Great experience working with our salesperson Jason Markley! Will be recommending to others!! We love our Palisade!

Exceptional service and courteous staff. May I mention Alan Woodyard, Mario, Serhan, Pepper and RJ. I have been a customer since 2020 for servicing of my Kia Soul and recently I purchased a newer Kia Soul. The standards at this dealership are high and customer service exceptional. Thank you!!

The entire experience was excellent - service, interactions from the front door to the time we left, answering questions...everything was exceptional.

Nikki was great! She listening to the features I was looking for. Found me a car quickly and made sure it was delivered within 24 hours! Great service!

The sales representative and finance manager made my purchase one of the easiest I’ve ever experienced. Both were very informed and informative of their product. I love my Ford Explorer! Pricing was unbelievable and the car is an incredible vehicle. Thank you Wayne Akers for being my dealership.

Bought 2025 ram, Phil was a pleasure to work with, everything came together and in a matter of hours the deal was done and truck was out the door.

I was traveling through the area and had issues with the car overheating (auxiliary fan was not coming on [faulty relay]). The issue was diagnosed and fixed in a timely manner. I could not be pleased with the empathy which was shown knowing we were stranded and needing to get back on the road. Staci, Mike and David went over and beyond to see that we were fixed and ready for our 12+ hour trip. I am/was so pleased with the work that was performed on the vehicle. I am always looking for individuals like these, who want to make sure they do/did everything they can to make sure the customer is take care of.

Scheduled maintenance for my Cadillac XT5 and got a great deal! Thank you, Connor! Rick Hendrick Chevrolet, Buick, GMC of Richmond is such a great Dealership. They've never let me down! ?

Eathan was great to work with. He was professional, friendly and honest throughout the process - from initial browsing through narrowing down a selection and recommending a good vehicle. .

Purchased a Ford fusion with low mileage, battery dead in 4 or 5 days after purchase.Returned and found out the module for the radio was draining the battery prematurely.John,our service manager, ordered the module and had it replaced within 2 days.The car is for my daughter,who also uses the car for my 5 year old grand daughter,and I wanted to be insured that the vehicle would be reliable.Thank you John,to you and your team for helping resolve this issue,we are greatful.Jerry Schwartz

James Strosnider took care of everything. I’m very happy with the warranty work that was done.