Used Ford Explorer for sale in Watertown, NY

I was greeted by the whole team when I walked in and asked how I was doing. I had help through the whole thing and the process of getting my dream WRX was really quick and lots of effort was shown by the team. Jake in sales had all my info and got the process rolling with ease. Very knowledgeable and good with advice. 10/10 would recommend

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Treated like a queen. My sister was helping me get the car as a surprise for my birthday with a lot of last minute changes. They all pulled it off. Even had a birthday cake made for me. Great people!

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

Matt was very efficient, helpful and knowledgeable. He got me in the right car for the right price so quickly! Tim was wildly very friendly and helpful with financing and made sure I got a good deal! Thank you Matt and Tim!

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

I have been a Ford driver for very many years and have owned Mustang GTs to F-250s.I love the styling, drive, comfort and power. I'm most impressed with the comfort when towing my boat. We live half the year in Coastal North Carolina and half is SW Florida, so our boat commutes between the two. Switching from an F-150 to the Explorer I was concerned, but the Explorer handled the job without any problem.

Look no farther, Jessica Allen is her name. Straight forward no hassle truck buying experience, I didn't think it was a possibility until I purchased my 2016 tundra from her!

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

The name may have changed but the service is still the same the best in town I would say from mile around! The knowledge that they (Marc)have on the vehicles leaves nothing to chance for you to figure out they no their vehicles inside out.And the Finances is phenomenal there’s no hidden cost and he will work his magic and get you the best deal. They are all team players that’s what makes it’s so nice to deal with them you know what you are getting when you go in and you know what you’re getting when you go out top-notch service I can’t say enough about my experience ! Thank you again to the Wally’s Mitsubishi team you’re the best ❤️ Bonnie

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Service Department: Excellent/outstanding service. The work done on my truck (2500 Ram Laramie -Crew Cab-8 ft. bed) was perfect. Note: I’ve also taken in my GT Convertible Mustang and would give them five stars for this vehicle as well. This department goes above and beyond from start to finish. The leadership, customer service (Morgan), and “the service member team” is the best by far in the area. Professional, friendly, constant updates, excellent communication, and very knowledgeable. Caskinett’s Service Department’s reputation for excellence is well deserved and I would never go to another. Thank you, from another very satisfied military family. Over these past four years you have grown to surpass all of the competitors in the Watertown/Fort Drum area (work done, price, arrangements for both car and driver pickup, work time, after services (wash), customer service, open/clean/comfortable waiting area with workspace & snacks, followup, discounts (thank you for the immaculate detail), and advice on future services and upkeep, etc. Multiple duty stations, in the past 26 years, I can say their service department is a cut above the rest.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

Extremely good experience with my purchase. Top notch all the way!

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

Service advisers are always friendly and pleasant. Gary was very helpful when I had a screw sticking out of my tire and was able to get me in the next day (Friday) with a new tire.

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

Thank you Chuck Davis and Brian Stabb for making my purchase a great experience ! Great personalities , and just an overall comfortable buy! Thank you Liz for your excellent work in the service dept as well she's the best. I will purchase here again and recommend to anyone to enjoy the comfort and courtesy of Caskinette!

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

We recently purchased a used 2017 expedition and the experience was uncharacteristically superb. To seal the deal, the dealership included an extended warranty while matching the price of a competitor. On the day we picked up the car, my wife noticed the rear window was severely scratched. Caskinette Ford, not only agreed to replace the window but also to send someone to our home to do it. In short, the staff took excellent care of us. Joe, the sales manager, okay-ed the window replacement. Corey Taylor, the sales rep, followed through on everything he told us he would do. Wendy Cornell reached out to us regarding a corroded battery terminal. Yes, a minor glitch, but this demonstrated the dedication and desire of the entire staff to make their customers feel like they matter. A visit to the service department likewise was a positive experience. Jamison was very friendly and took the time to answer our questions. Finally, I would be remiss if didn't mention the helpfulness and attentiveness of Craig Caskinette during my initial contact with the dealership.

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.

i have purchased cars from Fairmont Ford and Gregg Smitherman. I am pleased with the service and knowledge. I like the fact that when we go into the dealership they know who we are and are always willing to help.

Paint quality was poor from the factory. Multiple drips and runs. Interior is OK. The engine and drivetrain is fantastic with the all wheel drive and twin turbo v6 in the sport model.