The sales person I worked with was very understanding of my limited budget. They were very willing to work with me and gave me a very good deal on the car I was interested in. The sale went smoothly and quickly.
I moved away from the area a couple of years ago and while visiting my truck broke down, you would expect to have to wait in the end of the line like most Chevy dealers in the area and miss work but that's not what happened here. The parts were sourced quickly and I was back in the road quicker than expected and they were nice enough to give me a loaner while I waited.
I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
I recently purchased a vehicle "out of state" for the first time through LaFontaine & they made it an easier process than I anticipated. A big to Jeremy Trent who was friendly, professional, & responsive throughout all of our communication leading up to & after the sale. Everyone else that I've talked to at LaFontaine has shown the same. Not all car buying experiences are alike (& I've had some less than favorable), but this went as well as I had hoped, enough so to write a review which is something I rarely do. I would purchase from them again, even being a few states away.
Would highly recommend this dealership if your in the market for a new vehicle. We traded in our older car and bought a new one. The car buying process was flawless. My husband was able to do most of the paperwork and such via email. We worked with Mike Helmer and he explained everything in great details mad was awesome to work with. I would suggest him and this deslship to anyone looking for buy.
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