It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Excellent styling and comfort on Lariat model.
by Daleham01 from Scranton, PA
January 12, 2019
Heavy duty truck ride is moderately bumpy but highway travel is smooth. 6.2l motor is adequate power for towing vs 6.7l diesel, if you don't want the additional maintenance costs associated with the diesel engine. The upgraded Lariat package is worth it for the seat comfort, heated and cooled as well, and all additional appearance/comfort features. Handles very well for a large truck and the mpg is actually better than my previously owned F150 ecoboost. The safety rating was definitely a plus for purchasing this truck. Love this truck, would only trade it for a new one!
This is a real truck - compared to my previous 1/2 ton.. handles well. Fair mileage, brute strength for towing my travel trailer. Good fit and finish. Only have had it for 3 months. Also handles well in snow
I purchased a 2010 Chevy Silverado from Forest Chevrolet over the phone. It was well worth the 105 miles from my house to the dealership. They’re great would highly recommend them in have.
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
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