I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They even have a drive-in carport so you don't have to exit your car when you test drive (which was awesome because it was really rainy the day I was there). It was really cool! Each and every employee who was on duty made me feel like the most important customer they've ever helped. My sales representative was Glenn Smith. He was fantastic! He asked me all the right questions and figured out the best car for me in record time! Glenn worked with manager Dell Roderick and got me the best possible price. Greg Russell made the financial part of this experience so easy! And Winston Bennett rounded out the great team with pictures and congratulations when I picked the car up. There was no hassle. No haggling. No pressure. Just perfect! I highly recommend this dealership and hope you have the same great experience I did. Thank you to all! Sherry Larkin
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
Hello, I own Auto Negotiators Unlimited, We are a service that helps car buyers locate and purchase cars who don't like to go to the dealership alone. My customer was looking for a Ford Focus used. I was very happy to bring her to Colonial Ford to meet Glenn Smith and Dell Roderick to get a price on a 2017 Ford Focus Titanium. Their greeting to us was warm and very friendly right off the bat. They listened to the customer's needs and wants and price and payment range. They helped her select a vehicle that not only was more than she wanted but tailored the price for her so they could match what her budget could afford without jamming the payments down her throat as we went through at other local dealers. Glenn Smith took his time listened to every question she asked He was totally transparent about price, payment and any concern she had he was able to answer or Had Dell Roderick fully involved answering and they did a great job of making her feel happy and content about her purchase. I travel to many Dealerships every week and no place is more positive in the way they treat their visitors. I recommend you go to Colonial Ford and ask for Glenn Smith or Dell Roderick when you do and let the best keep you from going to the rest. Colonial Ford of Plymouth is the place to save you money and time 5 stars all the way.
Love my new/used Ford Flex
by SteveL from Fletcher, NC
December 15, 2018
Great value for the money. Spacious 3 -row seating, separate rest controls, manual or auto shifting. Bought just as snow hit Southeast. All wheel drive was a Plus! Comfortable. Large gas tank.
Jim was friendly, knowledgeable, and very helpful. He made buying my new used car super fun. I love my new Ford Titanium Escape. Thanks Jim!!
Ford Flex Saved My Life
by Monie from NY
December 30, 2018
T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!
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