Used Ford Flex for Sale in Knoxville, TN

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

I am very short and the Ford Flex fits be perfectly while still having a ton of space. There are a ton of extra features that make it even more exciting. Can’t wait to have the AWD in the winter.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot. It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for. From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met. Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash! Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run. No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him. Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!

Very solid car. We love everything about it. We've had it for about a week, and are looking forward to having it for years. We had a 2008 Edge for over 10 years, and had no troubles with it. Looking forward to the same with this.

Had some recall work done on my F-150 and I must say that I was very pleased in the whole process. No run around. Had an appointment at 2 PM but dropped it off early about 9 AM with no hassles. I was called about noon that it was done with a text to keep me informed of its status. Love the service and will definitely be bringing it back to LCF!!!

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

I am following this up with a letter to Jimmy Brafford. Both my wife and I have a combined experience of 70 years, working in customer service for two large organizations. I have watched Russ and how he interacts with his service team. He is right on track for directing, training and coaching a good service effort. As for my own experience, the best way I can explain it is that I trust Russ. Mechanical problems are difficult at best. Russ has demonstrated his ability to be approachable and responsive to my service needs.

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

Broke down enroute to Ontario late Friday afternoon and towed 100 miles to Beaty Chev. Service was closed but sales were still there. Josh Griffin, Sales Manager and their receptionist went out of their way to accommodate us to arrange for service to be done Saturday morning as well as help us find a motel for the night. They also drove us to the motel and picked us up the next morning. Service manager, Ronnie arranged to have his mechanic check it out and discovered an air lock in the fuel line. We found it hard to believe that both service and sales could be so accommodating. Our only wish is that we could purchase our next vehicle from them. We would highly recommend anyone using this dealership as they were honest and as helpful as we have ever experienced. Once again thank you Beaty Chevrolet. Ed and June Richardson, Hanover, Ontario, Canada

My dream car period, perfect in everyway.. fast, fun, Ford.. Cant wait for summer. Not bad on gas has lots of power to spare. Ecoboost

Work with Todd Mingey in service dept to get my daughter's (who is in college over half the country away) car diagnosed and fixed. His team was great in keeping me informed and taking care of the problem at lowest cost. Very honest and smooth to work with from over 2000 miles away!

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

We had a 2010 Flex SEL and it was very reliable, but loved wheel bearings and brakes. This 2014 AWD SEL is great they have conquered the bearing and break problems and it shows. We Loved the first Flex went to a Honda Oddesy which was a good van, but missed the Flex so we bought the 2014.

In Feb I was searching for a Used SUV for 1 of my sons who had just moved to Colorado. I located a good candidate up in Knoxville, called to Confirm vehicle's availability & headed up on a road trip. Truck was JUST as advertised: had Low mileage...was in Excellent condition...had a STRONG Carfax. Kenneth was my Salesman...he was friendly, up-front & Honest. Greg, the Sales Mgr was equally gifted. They allowed me to take the vehicle to a nearby Dealership for an unbiased pre-purchase Inspection. The truck passed with Flying Colors! I BOUGHT the vehicle & immediately headed West to deliver it to my son. Thank You Hilltop for a Wonderful Buying Experience from first phone contact to delivery. Now...3 months later, I have just returned from a "visit" out to Colorado. My son is STILL raving about the vehicle! Thank You AGAIN guys...It's Definitely time for a review!

I needed a vehicle big enough to carry a lot of large drums. I can fit a 29" Yamaha tympani with room to spare, that's good. One negative, there is no aux port (headphone jack). Also the SYNC does not actually sync with all bluetooth devices.

I had a great experience at Knoxville carmax location. I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!

I love how roomy it is. There a lot of options that I haven't even learned yet. I am so excited to drive this car.

Bought it because I wanted to accommodate 7 comfortably. Plenty of cargo space. Mileage not great, but comparable to or better than other cars in its class. 25+ mpg on highway. I don't trust Chrysler Corp products after being burned several times by their shoddy mechanicals and paint jobs. Trying a US car again after years of satisfaction with Toyota Avalons. I hope my trust is well-placed.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a great all around vehicle. My was was not crazy about the exterior look but once she got in it she loved it. This vehicle can fit everything and go anywhere.