Used Ford Focus for Sale in Columbia, MO

I've been a customer of this dealer since 2011, when I bought my Tucson. Just yesterday (2017), I drove to Jefferson City from two hours away for a very important appointment and was stranded there (with my puppy) by a malfunction in my engine. It was a beat-the-clock moment! Their team squeezed my car into their busy day's schedule, fixed it by the time they said they would, and got me on the road back home with a great-sounding engine and a lot of pickup! In addition, they put up with my nervous pacing while they worked and were respectful and friendly throughout. It was a stressful day for me, and in addition to the great service, Lisa made me feel very much at home. I always appreciate the service I get at Jefferson City Hyundai. They take care of me.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

We sent an email Thurs morning saying we were interested in a specific car--It wasn't very long before Samuel Stovall called us... per our request, we set up an appointment for 10:30 the next morning---we got there and Sam met us at the front doors with the car we were interested in.. took a test drive and filled out the paperwork ( Sam was very helpful with the paperwork)-- Eric Highley did an awesome job getting us a great rate on our financing---we were signing the papers before noon--- had to wait just a little bit for them to finish detailing the car BUT that was okay as it was a nice day and we sat out on the patio sipping tea---when the car was ready, Sam took the time to answer all our questions and show us how everything works.... Awesome Customer Service from Sam Stovall, Eric Highley and everybody else involved in the transaction--- it went smoothly and was done in a short time--- the only way it could have been faster is IF we had filled out the financial info online ( like we did last time we bought a vehicle) and emailed it ahead of time... We are repeat buyers BUT it was 18 years ago that we bought the truck from them-- it was an awesome vehicle with no major mechanical problems- with the excellent customer service we received the 1st time, we naturally came back to Joe Machens Ford.... I also wanted to say in response to another review I read on Google, we are NOT wealthy people / "important people" NOR look wealthy--just plain old everyday folk and we received AWESOME SERVICE.... I loved the fresh popcorn and the wide variety of drinks ( raspberry tea is to die for)... the restroom were clean and well stocked.. and the huge TV and lounge area was great.. as was the patio. Thanks Sam and Eric for everything... Van and Nancy Kessler

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

Got my oil change in 30-40 minutes for my Hyundai. No problems. Answered my questions. Travis was not my guy today when in entered the service area, but previously he took care of a bulb problem for me. The person today, Nov 14, took care of me promptly. Good price on oil change as a coupon sent previously in paper for 19.99.

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

Cris Alvizo was a great help , this would be the guy I'd buy a car from ! He knows what he is doing , he is a kind guy and understands.

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

This is our 3rd vehicle from Fulton Ford and I can???t imagine going anywhere else! Excellent customer service and great deals-they will beat the competition. Jordan Pieter and Harold Love made our purchase easy, friendly, and painless to drive away in a new Ford 250!

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

Wife and I went in just looking to test drive a couple vehicles and met Jeff McL. Unlike other dealers we visited there was no pressure from Jeff or the managers. They made a great offer on our trade in and the vehicle we were looking at. The timing wasn't right for us so we ended up leaving without the car. In the following weeks Jeff responded within the minute of every text I sent him asking questions about different vehicles and he even went out and grabbed cars from other lots we could look at. Jeff made it feel like he was working for us and not the dealership and we truly appreciated that.

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

We have been customers of Joe Machen's dealerships about 14 years ago when we first purchased our F-150. When we were ready to purchase a new F150 we turned to Joe Machen's again. Joe Machen's is a quality dealership - they're service is exceptional, and sales representatives and staff are friendly, helpful, and courteous to all. We purchased our 2016 F 150 through Troy Atkisson, sales representative. Troy listened to our description of the truck we wanted, and went over and above to help us find our vehicle. Never once did he try to "up sale" us with more than we were looking for. He and his associates worked with us when negotiating prices to keep us in the Joe Machen's customer family. We love our new truck and will continue to purchase thru Joe Machen's in the future. Thank you to the entire staff we worked with, and a special thank you to Troy!

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

I purchased a 2016 Ford Fusion. My very first brand new car I have ever owned. The whole crew was very pleasant to work with. They spent numerous hours working with me to find me the best match to get me out from being upside down on a vehicle that i was in. They took their time and looked at all options available (trade in $, cash back offers, rebate offers). What I didn't understand, they explained to me. Very professional, very respectful people. The salesman I worked with was OUTSTANDING. I wouldn't have wanted to spend my time with anyone else. I am so thankful I was blessed with him as my salesman. Very fun, very respectful, very caring. Didn't make me feel like anything was out of the question yet explained if so. Very friendly and make me feel right at home. As far as respect to customers I would highly recommend Joe Machens Ford, 1911 W Worley, Columbia, MO to anyone. Though I did not deal with all of the salesman there, the salesman I had was fantastic. The finance department was very comforting to work with as well. Thanks JMF!!!

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

With the help of USAA car buying service, my wife and I made a decision on the type car we wanted and was provided with the name of Troy Atkisson at Joe Machens Ford in Columbia, MO. Troy took the time to personally contact us to help with questions and decisions we had about our choice of vehicles. Troy was punctual at our meeting at Joe Machens and was prepared to show me the many different selections of Ford Escapes on the lot. I was most impressed with Troy???s knowledge of all the features of the vehicles and his superb demeanor in our conversations. He was not a ???high pressure??? salesman, but genuinely cared about providing the best for our desires. Troy and I test-drove two Escapes, one with a 1.6 Ecoboost engine and one with a 2.0. He humbled himself by admitting he didn???t realize the noticeable difference in the two engines and realized immediately what we wanted. The next day I brought my wife to Joe Machens and Troy had done his homework and selected the exact car that met our desires. After my wife drove the car and looked at the other selections, we chose the car Troy had picked out for us. From that point on, Troy took us under his wing and assisted us in the most professional manner on purchasing the Escape. The whole car buying experience was the best my wife and I have experienced in our 46 years of marriage; thanks to Troy.

This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!

These people truly went above and beyond for me these past few weeks. Cody Carter made both of my appointments to get my tires dealt with. Travis Peterson and Trenton Lincoln decided on a wonderful plan to take care of me to the fullest degree. John Lange is the one who brought up my specific issues to Travis and Trenton. Also updated me on the plan. Extra special shout out to the service guy who carried 4 tires, (two on each arm), across the street. Didn't catch his name though. 8/31/18 (on the same day a week before the 31st) Justin Jones jumped into action and changed out my tire with the donut I had on the car. Eric Swegle was my original salesman in October of 2017, saw me in the waiting room while Justin was getting my car together and asked what was going on. I assumed there would be some charge for the work but I believe Eric took care of it. These people truly do everything they can to satisfy their customers. Keep up the great work. From a very happy and loyal customer.

This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.

I've experienced a problem with the leather seats (front and rear) in a 2017 Fusion platinum. Although the mileage is very low (less than 10,000) and the usage is very gentle (neither my wife nor myself are big people), the leather seats cushions panels are wrinkled. The leather has been wrinkled from the day the vehicle was delivered. John Desmond (Service Manager) has worked diligently to get this situation corrected. Initially, after asking Ford Motor Co. (FMC) to replace the seat panels under warranty, he received a corporate reply denying the claim, but suggesting that there MAY be a more "conservative: approach to resolve the problem. Taking the initiative, John arranged for all four of the existing leather seat panels to be "re-stretched" at a local upholstery shop. The "fix" worked briefly, but now two of the seat panels (left front, right rear) are again wrinkled. John has, once again, asked FMC to approve and provide new leather seat panels under warranty. FMC has refused, claiming, this time, that wrinkled leather seats are "normal" and therefore not covered by warranty. REALLY? I have never ever experienced a problem like this on any other vehicle that I've owned. Have you? Have you ever owned a vehicle with leather seats before? Did they wrinkle? I didn't think so. The Machens dealership is fortunate to have an employee like John Desmond. I truly appreciate people like John trying to do the right thing, but am sorely disappointed in FMC's bogus position on a less than quality product.

It’s small and compact to get good gas mileage and fit into small spaces as well as good for maneuvering. Nothing too fancy but will definitely get you from A to B and won’t let you down. Dolce found this 2.0L DOHC engine to be very strong in the way that I have no problems and it has some pep to it’s step overall a very good car for the money

They go above and beyond! They always let me drop it off at lunch, take me back to work, and then pick me up after work. They're extremely nice and friendly. They always offer me great deals.

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service