Skip asked us what we were looking for and showed us a few cars that were possibilities. No pressure. The paperwork flowed well. The loan they got for us was good too. The people we dealt with were nice, not smarmy. We have taken our vehicles there for service and repair. We highly recommend Van Drunen.
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Courteous and timely. A pleasure to do business with. I would recommend to others. My service rep was and is great everytime I go in. His name is Mark.
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
Our new 2018 Ford 250 Transit van was just what we needed here at Appliance Pro to do our service calls now we have to 2018 250 Transit vans will be purchasing more in the future thank you Webb Ford for helping Appliance Pro grow its appliance repair business
Most reliable car I ever owned
by iimvxvmii from Los Angeles, CA
December 28, 2018
Super dependable and fully serviced. Normal repairs done for its age. Solid Perrelli’s Tires, brakes, battery, and new AC. The one you can count on.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Most Reliable and Value for Money car
by Harish from Danbury, CT
January 6, 2019
The car met all my needs like backup camera, Stylish feature like Sunroof/Moonroof, Gas Saver more miles per gallon. Bluetooth, Rear defrost, Power windows are added advantages.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Most reliable car i've owned
by jesstk from ithaca new york
January 3, 2019
i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
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