Overdue review, but I purchased a used vehicle late in 2017 and I had a pleasant and very positive experience throughout the purchase process and for my first follow up visit. Specifically, during the preliminary stages, I dealt with a sales rep and the owner directly. The entire staff were very professional, timely, and accommodating to my busy schedule. When I returned a few weeks later with a maintenance issue and questions, I dealt with the Service Department and they were awesome as well. I'm glad to return to the BMW family!
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
I bought a van from Rick Ridings and could not be more happy. Dan Dressen was the sales associate I bought the vehicle off of and he was great. Answered any questions I had and was down to earth which makes buying a car so much easier. If your ever up in the air about where to purchase your next vehicle from I would totally recommend Rick Ridings in Monticello and ask for Dan Dressen you will not be sorry. I will be a forever customer!
Even though we had to drive 6 hours to get there, it was totally worth it! Such a nice guy and understanding person! Great customer service and so kind! Even got flowers! This was my first out-of-state car and I must say that he did way more than expected. I’m grateful that he was our dealer and explained every document for me.
I had an excellent experience with Jesse at Rick Riding's in Monticello. I wasn't able to come take a look at the Jeep I was interested in until 5pm. Jesse had everything ready for me when I got there and was able to answer all of my questions. All of the staff members were friendly and helpful. I was able to leave the lot by 8pm with my new Jeep all paperwork done and signed. Excellent customer service all around.
Our overall experience was great! Our salesperson Jeffrey Phillips was awesome! He even surprised me with a dozen long stem roses! My husband and I did not feel pressured, we were left to to check out the vehicles and asked for help when we had questions. Everyone was friendly and very helpful!
We have been a long time customer to Rick Ridings in Monticello. We recently purchased a brand new 2018 Foed Edge from Jesse. As always they understood and wants and needs and were very quick to get us in and out. We personally know what we want and hate spending hours at the dealership. We knew which car we wanted before arriving. They processed paper work and had us out within an hour. Thanks again to the team of Rick Ridings for the exceptional customer care!
Justin and Leland got me a great deal on a brand new Jeep Grand Cherokee Trailhawk. They are having it delivered to me from over 2 hours away! Really appreciate everything from those to along with Fregia!
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