we called the dealership before we made the trip . everyone that we talked to was so helpful . we were greeted out in the lot by the car
and was treated very well worked out the deal and met with the business
manager and left with our new used car was the best experience ever at a Dealership
Was in there today and Ben helped us get into the truck we wanted, for the price we wanted. Friendly helpful staff and was willing to help us on price. Nice play area for kids and the facilities was in great shape and clean inside. Will definitely reach out if need anything in the future.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
...to look at a Mustang Convertible I saw on Cars.com. Peg (internet), Shannon (sales) and Mike (finance) at Rapids Ford could not have made the entire experience easier or more pleasant. I will not hesitate to make the drive again when I need to buy a car!
I am so impressed by true professionalism at this service center. I have trust in their suggestions. From the scheduling of my serivce to discussion about repairs, these huys clearly know how to get the job done!
They were very helpful and informative about my jeep and when they couldn't get the jeep done right away they gave me a liner to use until they were able to get mine done. I will go back to them when I need service done on my vehicle.
Just purchased a 2016 Toyota Sienna from Rapids Ford. Honestly I can say I had my reservations about Rapids Ford but we had a really good experience. Our salesman Ben was friendly and kind he was not your typical pushy salesman who could care less what you want. It took us a lot of negotiation to get to a price and payment that I agreed to and he remained professional and kind throughout the process never showed even a little frustration which I appreciated. Michael in finance was also amazing just a great guy and explained everything and was so helpful with the process. Honestly the only reason for 4 stars instead of 5 is due to the absolutely ridiculous amount they gave me for a trade in but that was neither of these guys decision and I’m the one who ultimately agreed to it. Either way we absolute love our new van it’s perfect for our family and I would buy from them again.
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