Ford Focus RS for Sale in Fond Du Lac, WI

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Used
$32,999 3,287 mi.

2017 Ford Focus RS Base

Good Deal
Van Horn Ford of Lomira
(888) 637-0659
4.4 (10 reviews)
12 mi. from 54936
Authorized Ford Dealer
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Manual
  • Drivetrain: AWD
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(888) 637-0659
Poor customer service
by Sharyn from Madison, WI
May 2, 2018
My experience from the end of November until now has been a 2.5-3 Star. Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line. Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right? Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase. In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
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Used
$31,249 19,330 mi.

2016 Ford Focus RS Base

Good Deal
Van Horn Automotive
(920) 449-4444
4.4 (374 reviews)
25 mi. from 54936
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Manual
  • Drivetrain: AWD
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(920) 449-4444
Customer was treated with care
by sullivan from grand forks, nd
November 12, 2018
Disregard my previous message which says I wasn't treated properly. It was a misunderstanding on my part. Customer service did a good job. I would recommend to any customer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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