From the first time I called for service they were very helpful. Don Wood Ford knew what the problem was, and was willing to help. We arrived early and waited in the brand new dealership. While waiting they got us in early, diagnosed the problem, and began the service. Throughout the service I we were asked if there was anything we needed and if we were comfortable. I had never treated with this much respect and courtesy anywhere getting service on my vehicle. A few days later I even received an offer for a gift card for more service. I would gladly recommend Don Wood, and look forward to taking my Focus back for service.
2014 Ford Fusion SE Review
Our first newer car
by Wayne from New Berlin
April 17, 2019
I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has
As most car buyers, I was questioning my decision about which vehicle to purchase. Brandon spent a lot of time with us one day working numbers while his co workers entertained our 5 yr old! Then we left to test drive a vehicle somewhere else, to make sure I didn't like it better! We were pleasantly surprised when Brandon offered to meet us on his day off to make the deal happen (the only day my husband and I have off together). After receiving horrible customer service at Coughlin Toyota in Heath, Brandon was the light at the end of the tunnel! lol Thanks for your hard work and great customer service!
2012 Ford Fusion SE Review
Most reliable car I have ever owned
by peajezz from Alamogordo
April 29, 2019
This car meets all our needs. It has an ecoboost 4 cly that perform like a 6 cly. It get 35 mpg on the highway and 28 mpg stop and go city driving. We have 170000 miles on it and no expense except oil. gas, tires and wipers. We use amsoil for oil and are just about to pay it off with no plans to buy a new car yet.
Knowledgeable,Friendly, Courteous And Always Willing To Make A Deal On Buying Or Trading , That,s The Hupp Way. No Pressure Along With A Good Cup Joe ! This Was MY 3rd Purchase With Many Happy Returns !
2018 Ford Fusion Titanium Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
They took my car in right at the time of my appointment. The service representative was very professional and informative.
2017 Ford Fusion SE Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
2017 Ford Fusion SE Review
by steve27 from Arnold , Mo.
May 15, 2019
Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .
Best service ever with a smile, Extremely clean facility, waiting room is well appointed and provide refreshments. Facility is well stocked with an array of new cars to view with no interference from sales reps, which is very comforting. If needed, they are readily available to assist you. Nice place to shop for a new or used vehicle.
2017 Ford Fusion Sport Review
Best car for the money I’ve ever owned!
by TerriLB from Monroe, GA
May 12, 2019
It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek
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