Used Ford Fusion for sale near Wayne, MI

I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you’re considering Crest Lincoln—especially if you’ve had reservations in the past—I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

Update from JJ Newark NJ. Now have my blue 2011 Ford Fusion for almost 2 years. Best car 🚙 I have ever had . Just had issue with door handles because of a plastic part but mechanic says this is common on this car .Only thing I have serviced is transmission @55;000 miles and they reprogrammed it.As a result of that service car is definitely running much smoother. I change oil every 5000 miles and air filter s 10,000 mile intervals: Car now has 65,000 miles and runs brand new. Love ❤️ it. Thanks Ford for making a super automobile 🚙🇮🇪🍀🙏

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

A 2014 and 2019 Fusion I’ve had. Still driving the ‘19. ‘14 was that great red color, Se but back then you could load it ( came like that ), An SE model with leather, moonroof heated seats - same as top of line except no Sony radio. Had a 2008 Audi A6 - this Fusion reminded me so much of the Audi, when pulling away has this heavy feel, almost as quiet as A6. almost as smooth- interior - we know who took that. My 2019 has 109K on it - really only one problem, check engine light came on - Oxygen sensor - tires, brakes battery, I read somewhere that Ford stopped it because they didn’t really make any money, the SUV craze. Simple car no problem. First new car for me was 1985 Toyota Corolla - 13 years and 235,000 miles when the head gasket went.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

Great people to work with. Sales team and the guys in the shop worked to get us set up and out the door quickly and professionally.

I owned the 2013 Fusion SE with the 2.0 Liter Turbo engine for 10 years, and I loved it. It even had paddle shifters! It got me where I wanted to go, never left me stranded, even started right up in 6-degree weather on a trip last Dec. where it spent the night outside. Everything worked reliably - only replacements have been battery & tires. I kept it well-maintained and garaged when home, so that helps.

Alayna was great! This is the 5th vehicle we have purchased from her. We will definitely buy from her again. She goes above and beyond for her customers.

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

140,000 trouble free miles so far. Nothing more than scheduled maintenance. Drives great, acceleration very good with a 240 hp tubo. May get a new one when available.

My service representative as always met or exceeded my expectations. I will continue to have my vehicles serviced at Feldman Chevrolet of Livonia. Thank you for continued exceeded expectations!

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

It was an awesome car buying experience at Next Mile. Boz helped me find exactly what I was looking for. The rest of of sales staff were very nice also. Tasha, the manager was extremely helpful throughout the process. I would definitely recommend LaFontaine Next Mile to my friends and family for there next car purchase. Great job guys!!!

its such a beautiful and fun car, I love the car for its personality. in fact I'm getting married to this car on April 8, 2025, which is also my 21st birthday. All of you are invited! it is also better than a megatron civic

Staff was very efficient! A very pleasant experience for me! Sale progressed quickly from start to finish! I will definitely recommend your company!

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

First of all, this was not our first purchase or experience at Southgate Ford. My wife and I have leased vehicles before and were very satisfied with the excellent customer service we received from the time of purchase and when we brought our vehicles in for service. We are very pleased with Southgate Ford! and will continue to do business with you.

Just wanted to say thanks again to Kevin Olmstead for all of his help and effort in getting me into my new vehicle. Kevin continuously kept in contact with me with any questions I had or information I was seeking out and also handling the communication well after business hours. A fabulous and dedicated specialist and my first experience with him. I'm also a Feldman CDJR customer as long as Kevin is there. Terrific job again Kevin. Thanks Feldman CDJR.

Easy to setup the appointment, service tech was friendly and efficient, work was done earlier than estimated (which included a recall) and the check process using the web site was quick, easy and saved me the credit card charge.

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

I have a 2019 AWD titanium with the 2 lt ecoboost. I hear bad things about the engine later but it hasn't been an issue at all. Bought it at 32k miles now at 62k after 4 years. Has been very reliable for me. Had to replace the tires, brake pads, and battery after 4 years but all that is standard wear and tear. Otherwise no issues at all except for one time when I needed to reset the console as it was stuck showing only the backup camera view. The equipment on the Titanium is exceptional. It really is as good or better than the top spec of many cars now in production in terms of equipment. I love the safety features and with the AWD it just can't slip even in torrential rain. This is important for me as where I live there are two or three lane regular roads that wind around quite a bit (with reasonable hills) but have a 55-65 mile an hour speed limit. Haven't tried it in snow but I imagine it will be equally good there. On dirt tracks its just fine even though it has limited clearance. Its basically a car for anyone. It's sporty enough that it can perform well (I have checked and the 0-60 is indeed around 6 seconds), however with AWD and all the safety features it works as a family car too and the Titanium spec is comfortable enough for a long distance cruiser and feels pretty luxurious. The 13 speaker stereo is also really nice for long journeys. The only bad thing about it is the fuel economy isn't great especially if you drive it sportily at all. But if, like me, you want a great all round car that you can on the odd occasion take to a track and not look completely stupid, this one is definitely fine and even the paddles respond fast.

This dealership is the greatest in the metro Detroit MI and around the Toledo OH areas. I emailed thirty dealerships to negotiate on a 2025 Hybrid Toyota Camry. This dealership was the only one that would negotiate with me. It was also the nicest dealership. I negotiated with them on 1/27/25. That is a time period when dealerships should negotiate. Dealerships make bonuses based on monthly quotas, incentives, etc. Sales people are normally only commission pay in the car sales business. If they don't rnake there quota they need to pay back the dealership for a pro ration of there quota shortage. Please learn about commission only payment for employees. I emailed thirty dealerships to negotiate pricing on the camry. This dealership answered my many questions. They didn't push me to come into there dealership. They respected my request to communicate via only by email (until I was ready to make a phone call to the dealership). They still do not phone me after I phoned them and honored my communicate by just email. I didn't agree with a charge dealerships gives to customers. This dealership was the only one negotiable on that charge. When I received my new vehicle the tank was filled up with gas. It was also very clean. They also threw in some options with my negotiated price. Don't waste much time calling other dealerships. This dealership is the only one that will give you respect. This dealership is the only one that will be negotiable. The other dealerships did not even want to give me $1.00 off the price. Also, the dealership will give you the out the door price. The dealership will not do the usual games of pushing you for "what do you want for a monthly payment". Also, I wasn't lied to by this dealership. I caught at least one lie from one person at every other dealership. Normally, if i were talking to more than one person it would be at least one lie per person per dealership. I also shopped at dealerships for a used vehicle this past summer. i followed the same procedures. all of the same things happened to me this past summer. it is very sad and sick. sadly, in the summer time page toyota didn't have my sought after vehicle. after my experience in the summertime i was exhausted from the horrible experiences. i have to shop so that is why i'm back shopping for a vehicle. Please ask for Dominica Moore (Internet sales person) and Anthony Aquino (sales person) at Toyota in Southfield, MI. My gratitude goes out to both of them. Thank you so much Page Toyota - A. Hamilton

Great first car in my opinion, I’ve had 2 fusions now. My second one 19’ SE ecoboost (current) does have its issues such as transmission problems that I’ve never had in my 16’ SE but it rides comfortably, looks good, very safe and puts down some good power for a 1.5 liter. When I got into my accident with the 16’ it was honestly not bad, solid hit but I barely moved and the car took the impact really well (airbags did not deploy) ford is really tough lol. I’m in love with this car and I hoping to transfer to fusion sport soon. Definitely a sleeper just wish it could look more aggressive

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

I'm really happy that I was able to receive a quote that worked out really well for my situation. Thank you Dominic for making this possible for me. Much appreciated! Reach out to Dominic if you want the best quote for your dream car as well.

I have my 2007 Fusion since new, now with 300K miles on it. Other than normal maintenance I've only had to replace the alternator. Great car and looking forward to hitting 500K miles in it.