Used Ford Fusion for sale near Wayne, MI

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

Drew Cameron was so very helpful and a pleasure to work with and I would definitely purchase another car through him ! He made my car buying process very easy !

Have had a wonderful time owning this car, very reliable and a fun drive. Good on fuel efficiency and a great commuter vehicle. Would recommend to own.

Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.

140,000 trouble free miles so far. Nothing more than scheduled maintenance. Drives great, acceleration very good with a 240 hp tubo. May get a new one when available.

Alayna was great! This is the 5th vehicle we have purchased from her. We will definitely buy from her again. She goes above and beyond for her customers.

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

Im a first time buyer. This is like the first major purchase I?ve ever had. I was beyond clueless but Alexis walked me through every step of the way with utmost patience. We were there for hours as I asked so many questions and she didnt mind at all.

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

its such a beautiful and fun car, I love the car for its personality. in fact I'm getting married to this car on April 8, 2025, which is also my 21st birthday. All of you are invited! it is also better than a megatron civic

Such an easy process! Communicated with the sales rep what I needed and was on a time crunch and they made it happen. Was in and out of the dealership in record time. Also, their finance manager was able to work extra deals on my behalf, which was fantastic coming in at a lower price than I anticipated with warranty and gap insurance included, absolutely fantastic! I would most definitely recommend this dealership, as well as my sales rep Josh.

I owned the 2013 Fusion SE with the 2.0 Liter Turbo engine for 10 years, and I loved it. It even had paddle shifters! It got me where I wanted to go, never left me stranded, even started right up in 6-degree weather on a trip last Dec. where it spent the night outside. Everything worked reliably - only replacements have been battery & tires. I kept it well-maintained and garaged when home, so that helps.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

our salesman christian was awesome when it comes to locating a vehicle at gorno ford and we were pleased to bring home a new explorer

Hi, 👋 I am currently an owner of a 2012 ford fusion SE & I can assure you that I feels very fortunate to have such an amazing reliable vehicle as I do now ! Recommending this is vehicle as an owner of am Ford Fusion, would be absolutely absurd if I did not! What such an amazing car that the Ford industry has manufactured!! Shout out to you guys "Ford" thank you so much for an outstanding job! Absolutely loves the remote start control, after starting remotely still having too insert the key for switching gears to drive. Very amazing, without the key inserted, once you place your foot on the brakes to try to change gears the engine kills, to me mu opinion am very safe an outstanding security setup for car thefts to be prevented. Especially for the cold winters and needing my vehicle to be warmed and the engine going for when I get in my car the heater wouldn't need time to warm up. I have such relax and ease knowing my car is fine being started while me not being inside of it, that no-one can drive away with my vehicle with having the keys inserted. Yet my car was gifted to me but my grandfather but wow such an amazing gift ever !! I say very sincerely, stating that this the every 1st car reviews I've ever done after having many 🙏💛

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

Just wanted to say thanks again to Kevin Olmstead for all of his help and effort in getting me into my new vehicle. Kevin continuously kept in contact with me with any questions I had or information I was seeking out and also handling the communication well after business hours. A fabulous and dedicated specialist and my first experience with him. I'm also a Feldman CDJR customer as long as Kevin is there. Terrific job again Kevin. Thanks Feldman CDJR.

Friendly staff. Excellent service , got me into the vehicle I wanted with no hassles , will definitely be going here for future purchases .. 10/10⭐️

Have a 110k miles on my 2014 Fusion. It never breaks, just keeps going. Tires, breaks and oil changes that about it. Have the 2.0L Turbo with FWD. When I first got it I put 80k in the first four years but now I live close to work and don't put many miles on it. Out of the 8 years I have it had nothing has broken, beside two fender benders. Other cars I have sold after a few years but this one has been so good I kept it, I'm going to give it to my son when he is old enough to drive in a few years.

Great dealership experience as usual.. dealership seems to be leaning more toward excuses and lack of options since Ford continues to eliminate desired vehicle models... heading toward limiting customers to the point of brand switching .. as much as I am die hard Ford, I see why customers are shopping elsewhere ..not EVERYONE wants an F150..!! Stop shoving battery vehicles down everyones throat!!!

I was able to make an appointment on online that the dealership honored. I was able to test drive the car that I wanted. The staff was friendly and helpful. But mostly it was a good experience because they were honest with me. I did not end up purchasing from them yet, however, I would trust them in the future if I wanted to purchase a car.

A 2014 and 2019 Fusion I’ve had. Still driving the ‘19. ‘14 was that great red color, Se but back then you could load it ( came like that ), An SE model with leather, moonroof heated seats - same as top of line except no Sony radio. Had a 2008 Audi A6 - this Fusion reminded me so much of the Audi, when pulling away has this heavy feel, almost as quiet as A6. almost as smooth- interior - we know who took that. My 2019 has 109K on it - really only one problem, check engine light came on - Oxygen sensor - tires, brakes battery, I read somewhere that Ford stopped it because they didn’t really make any money, the SUV craze. Simple car no problem. First new car for me was 1985 Toyota Corolla - 13 years and 235,000 miles when the head gasket went.

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

I have a 2019 AWD titanium with the 2 lt ecoboost. I hear bad things about the engine later but it hasn't been an issue at all. Bought it at 32k miles now at 62k after 4 years. Has been very reliable for me. Had to replace the tires, brake pads, and battery after 4 years but all that is standard wear and tear. Otherwise no issues at all except for one time when I needed to reset the console as it was stuck showing only the backup camera view. The equipment on the Titanium is exceptional. It really is as good or better than the top spec of many cars now in production in terms of equipment. I love the safety features and with the AWD it just can't slip even in torrential rain. This is important for me as where I live there are two or three lane regular roads that wind around quite a bit (with reasonable hills) but have a 55-65 mile an hour speed limit. Haven't tried it in snow but I imagine it will be equally good there. On dirt tracks its just fine even though it has limited clearance. Its basically a car for anyone. It's sporty enough that it can perform well (I have checked and the 0-60 is indeed around 6 seconds), however with AWD and all the safety features it works as a family car too and the Titanium spec is comfortable enough for a long distance cruiser and feels pretty luxurious. The 13 speaker stereo is also really nice for long journeys. The only bad thing about it is the fuel economy isn't great especially if you drive it sportily at all. But if, like me, you want a great all round car that you can on the odd occasion take to a track and not look completely stupid, this one is definitely fine and even the paddles respond fast.

Joshua was a great advocate for Subaru and Ann Arbor Subaru. Great Customer Service attitude and really friendly. Left. Very happy, as usual.