Used Ford Fusion for sale near Wayne, MI

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I owned the 2013 Fusion SE with the 2.0 Liter Turbo engine for 10 years, and I loved it. It even had paddle shifters! It got me where I wanted to go, never left me stranded, even started right up in 6-degree weather on a trip last Dec. where it spent the night outside. Everything worked reliably - only replacements have been battery & tires. I kept it well-maintained and garaged when home, so that helps.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

140,000 trouble free miles so far. Nothing more than scheduled maintenance. Drives great, acceleration very good with a 240 hp tubo. May get a new one when available.

This time I had vehicle serviced. Technician was respectful of my vehicle and property. Fluids topped off and vehicle looked over. Great service, highly recommend their service, sales and body shop departments.

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

We drove 1 hour to Feldman Chevrolet on Saturday already having a bad experience trying to buy a car from another dealer the day before. So, we went in with low expectations simply hoping to make it a quick process so we could leave with a vehicle without the hassle. From the very moment we stepped foot inside the door, Marc whisked us to his desk apologizing for our previous bad experience. He went out of his way to ensure that we got the vehicle that we wanted AND that we had a good experience. We already knew the exact vehicle that we wanted and when they learned that they did not have it in stock at their dealership. They called every dealership in their fleet to find the one we wanted. When they couldn?t get it delivered that day they offered to deliver it directly to our home and wanted to ensure that we could get around for the weekend so they offered us a loaner car. Once we had everything settled Adam took care of our financing. He made the process easy (well as easy as buying a car can be). He explained everything we signed and ensured that we were well informed and navigated through the process with ease. We left actually excited about our new vehicle and not filled with dread as we had the day before. We are very thankful for Marc, Brandon, Adam and the entire Feldman Chevrolet crew.

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

its such a beautiful and fun car, I love the car for its personality. in fact I'm getting married to this car on April 8, 2025, which is also my 21st birthday. All of you are invited! it is also better than a megatron civic

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

Christian James took great care of me. He was efficient and informative. The process of acquiring my new Ford F 150 went smoothly and I left the dealership very happy.

Trying to get reimbursed for failed TIR ROD ENDS THAT CAUSED CRASH at 73,00/ miles. Originals had plastic plates, not safe. Had MOOG brand to replace. Other than that and worn tires (Michelin Defenders). No serious issues. Handled well in corners. Fair, not great, fuel mileage. 3.0, 24 valve engine other. No leaks so far. Tie rod ends caused CRASH. Overcharged times FOUR to repair. Upsetting. I keep car up to showroom quality. Tie rod ends that BREAK,van cause death or huge injury. However. Insecure now psychologically. Afraid of more issues. xxxx!

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

David was amazing. I will buy cars from him in the future. This is my second car from him. I will definitely buy a third.

I've loved the car. 2015 Ford Fusion SE Ecoboost. @ high 76000 miles the transmission is bumping in reverse and slipping some in forward gear. Now bumping in forward gear also. Purchased with just under 5000 miles.

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

Joshua was a great advocate for Subaru and Ann Arbor Subaru. Great Customer Service attitude and really friendly. Left. Very happy, as usual.

Recently traded in a ford fusion for a Dodge Charger, Rob and Tyrone made the process super easy, this is one of the nicest dealerships I’ve ever been too, I highly recommend.

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

Very well. MO IS A VERY GOOD SALES PERSON. Very well very well. MO and Brad has helped us with two vehicles. We greatly appreciate them and the Toyota APage Team.

A 2014 and 2019 Fusion I’ve had. Still driving the ‘19. ‘14 was that great red color, Se but back then you could load it ( came like that ), An SE model with leather, moonroof heated seats - same as top of line except no Sony radio. Had a 2008 Audi A6 - this Fusion reminded me so much of the Audi, when pulling away has this heavy feel, almost as quiet as A6. almost as smooth- interior - we know who took that. My 2019 has 109K on it - really only one problem, check engine light came on - Oxygen sensor - tires, brakes battery, I read somewhere that Ford stopped it because they didn’t really make any money, the SUV craze. Simple car no problem. First new car for me was 1985 Toyota Corolla - 13 years and 235,000 miles when the head gasket went.

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

I have a 2019 AWD titanium with the 2 lt ecoboost. I hear bad things about the engine later but it hasn't been an issue at all. Bought it at 32k miles now at 62k after 4 years. Has been very reliable for me. Had to replace the tires, brake pads, and battery after 4 years but all that is standard wear and tear. Otherwise no issues at all except for one time when I needed to reset the console as it was stuck showing only the backup camera view. The equipment on the Titanium is exceptional. It really is as good or better than the top spec of many cars now in production in terms of equipment. I love the safety features and with the AWD it just can't slip even in torrential rain. This is important for me as where I live there are two or three lane regular roads that wind around quite a bit (with reasonable hills) but have a 55-65 mile an hour speed limit. Haven't tried it in snow but I imagine it will be equally good there. On dirt tracks its just fine even though it has limited clearance. Its basically a car for anyone. It's sporty enough that it can perform well (I have checked and the 0-60 is indeed around 6 seconds), however with AWD and all the safety features it works as a family car too and the Titanium spec is comfortable enough for a long distance cruiser and feels pretty luxurious. The 13 speaker stereo is also really nice for long journeys. The only bad thing about it is the fuel economy isn't great especially if you drive it sportily at all. But if, like me, you want a great all round car that you can on the odd occasion take to a track and not look completely stupid, this one is definitely fine and even the paddles respond fast.

Service - Fast, courteous, professional, extensive detailed report of vehicle on paper. Advisor approached me and said my last name to confirm why I was there, before I could say a word. Never had a dealership service experience like that ever in my life. Great communication with text and updates.