Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
Any dealership winning awards year after year is no coincidence! Great sales team, John Blanchard and his manager are top of the heap! Thorough, considerate, went the extra yard again and again listening to the customer along the way! Smooth transaction, knowledgeable of the product specs and incentives. Pleasurable experience from start to finish! Highly recommend Pat Milliken and John Blanchard.
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
The lease on my 2015 C-Max ended and I needed to lease another vehicle. Unfortunately, Ford has discontinued the C-Max, which I loved, so I selected an Escape. Love the care and the dealership and sales person were outstanding. I had been using the dealership for service on the C-Max because it's less than a mile from where I work. They have been excellent as s service option so I figured I should buy my next vehicle from them. Everything worked out perfectly.
I've had a great experience here at suburban dodge chryler jeep . Harold and Steve has helped me the best way they could and I truly appreciate it now I can pursue my dreams and start nursing school with my new Dodge dart!
Nick Vitale sold me a certified pre-owned 2015 Chevy Cruze and completely went above and beyond my expectations! I would recommend anyone to him, he made sure I was getting the best deal I possibly could and made me feel comfortable with making such a big decision. Gordon Chevrolet excelled in every aspect!
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
The service was excellant ,took Explorer in for oil change. Was in and out quick , friendly staff , great experience. The leasing process was quick and easy through Chris Merriman. Overall great experience at Crest Ford.
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you.
As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
My experience with Mike Bishop was awesome. After being turned down at 3 places , I was recommended to see him . He got me the SUV I wanted the same day . I’m trying to contact him for 5 other family members that wants new vehicles. When I called for him , I was told he no longer works there . Mike is the best salesman I ever had . After getting my car , out of his own pocket, he treated me and my family to dinner as a token of his appreciation for our business. I trust Mike Bishop and only him , not saying that no one else there is bad .... but Mike worked with me and my so so credit and got me what I wanted . I would recommend him , which I have , to anyone I know looking for a vehicle. Thank you .... Ms . Debra Walker ....
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